Value Realisation & Adoption Leader

Haleon; Greater London; On-site; GBP 90,000 - 120,000; Full time

Job summary

Haleon is seeking a Value Assurance Manager in the UK to lead adoption, behavioural change, and value realisation across the CDS Value Pool. You will work with Customer Growth Office, Product Delivery and Enterprise Transformation Office to forecast and deliver measurable value.

Responsibilities include defining frameworks, monitoring benefits, and ensuring data-driven decision making with cross-functional teams across markets. Strong analytics and ROI skills are essential.

Qualifications

• Master’s degree in Behavioural or Social Sciences.
• Proven experience building behaviour change capability and maturity.
• Significant experience leading behaviour change across global digital/tech programmes.
• Strong communication, collaboration, facilitation and co-design skills.
• Demonstrated stakeholder influencing skills, with constructive challenge.
• End-to-end operator bringing vision to life in low maturity organisations.
• Experience defining and embedding adoption and value metrics for data/analytics/planning products.
• Strong finance, analytics or commercial performance background.
• Proven ROI modelling, benefits tracking or value realisation for digital programmes.
• Highly data-driven with strong analytical capability.
• Understanding behavioural drivers, adoption mechanics or behavioural science.

Responsibilities

• Define end-to-end adoption, behaviour change and value realisation for CDS.
• Define adoption and value frameworks, metrics and KPIs for digital initiatives.
• Challenge business case assumptions, adoption and operational dependencies.
• Establish uniform value definitions across markets and programmes.
• Ensure alignment with Enterprise Transformation Office reporting standards.
• Oversee benefits tracking from hypothesis to realised value.
• Monitor adoption, usage, and behavioural data to close value gaps.
• Produce value realisation dashboards for senior leadership.
• Collaborate with Product Delivery and Deployment Leads on rollout plans.

Skills

Behavioural design

Adoption & change

Stakeholder influence

Data analytics

Financial modelling

Communication

Cross-functional leadership

Challenge assumptions

ROI measurement

Product delivery collaboration

Education

Master’s degree in Behavioural or Social Sciences

Tools

Power BI

Job description

Haleon is seeking a Value Assurance Manager in the UK to lead adoption, behavioural change, and value realisation across the CDS Value Pool. You will work with Customer Growth Office, Product Delivery and Enterprise Transformation Office to forecast and deliver measurable value.

Responsibilities include defining frameworks, monitoring benefits, and ensuring data-driven decision making with cross-functional teams across markets. Strong analytics and ROI skills are essential.