Valet Manager

Big Motoring World; Wimbledon; Hybride; GBP 26 000 - 34 000; Plein temps

Avantages offerts par ce poste

Competitive pay and benefits

Development and progression

Uniform and training provided

BIG Rewards discounts

Résumé du poste

Big Motoring World is seeking a Valet Manager to lead the valeting team and ensure vehicles are prepared to a high standard before delivery. You will supervise workloads, maintain quality, and meet customer deadlines in a fast-paced environment.

The role involves training and guiding team members, addressing performance and attendance, and coordinating with workshop and preparation teams to keep daily operations running smoothly.

Qualifications

• Experience in a valeting or vehicle preparation environment.
• Experience supervising or leading a team.
• Excellent attention to detail and pride in quality.
• Able to organise workloads and manage competing priorities.
• Confident communicating with team and management.
• Hold a Full UK Driving Licence (DVLA checks may apply).

Responsabilités

• Supervise and support the valeting team, allocating workloads and monitoring productivity.
• Ensure vehicles are valeted to company standards and completed within timescales.
• Carry out regular quality checks to meet presentation standards.
• Provide training, guidance and support to team members.
• Address performance, attendance and timekeeping issues.
• Plan and prioritise workloads to maintain an efficient flow of vehicles.
• Work with workshop and preparation teams to support daily operations.
• Monitor performance against daily targets and expectations.
• Communicate daily priorities, targets and vehicle progress to team and management.
• Report delays, issues, hazards or equipment faults to management.
• Maintain a clean, organised and safe working environment.

Connaissances

Team supervision

Workload management

Quality control

Health & Safety

Staff training

Communication

Motivation

DVLA check

Description du poste

Licence/Certification: Manual, UK Driving Licence (required)

About the role

As a Valet Manager, you will be responsible for overseeing the day-to-day operations of the valeting team, ensuring vehicles are cleaned, prepared and presented to a high standard before reaching our customers.

This is a hands-on supervisory role where you will lead the team, manage workloads, maintain quality standards and ensure vehicles are prepared efficiently to meet customer delivery deadlines.

Key Responsibilities

• Supervise and support the valeting team, allocating workloads and monitoring productivity.
• Ensure vehicles are valeted to company standards and completed within agreed timescales.
• Carry out regular quality checks to ensure vehicles meet our presentation standards.
• Provide training, guidance and support to team members.
• Address performance, attendance and timekeeping issues where required.
• Plan and prioritise workloads to maintain an efficient flow of vehicles.
• Work closely with workshop and preparation teams to support daily operations.
• Monitor team performance against daily targets and expectations.
• Communicate daily priorities, targets and vehicle progress to the team and management.
• Report any delays, issues, hazards or equipment faults to management.
• Maintain a clean, organised and safe working environment.
• Ensure health and safety procedures are followed and equipment and chemicals are used correctly.

Person specification

• Has previous experience within a valeting or vehicle preparation environment.
• Has experience supervising or leading a team.
• Has excellent attention to detail and takes pride in the quality of their work.
• Can effectively organise workloads and manage competing priorities.
• Is confident communicating with both team members and management.
• Can motivate a team and lead by example.
• Has a strong understanding of health and safety within a working environment.
• Can work effectively in a fast-paced environment and meet deadlines.
• Is reliable, organised and committed to maintaining high standards.
• Hold a Full UK Driving Licence - Any job offer that requires driving company vehicles is subject to a DVLA check, and applicants with six or more penalty points or a previous disqualification may not meet our insurance requirements and therefore may not be eligible for employment.

Why Join Big Motoring World?

• Competitive pay and benefits
• Opportunities for development and progression
• A supportive and friendly working environment
• Uniform and training provided
• BIG Rewards: Get exclusive discounts from hundreds of retailers
• Enter the vehicle details to perform a used car quick search
• Personal Contract Purchase Representative Example

• Total Price
• Total Deposit
• Total Amount of Credit
• Agreement Term
• 49 months
• Annual Mileage
• 10,000 miles
• Excess per mile
• 4p
• Option to Purchase Fee
• First Payment
• 47 Payments
• Optional Final Payment
• Interest Charges
• Annual Fixed Interest Rate
• 6.32%
• APR
• 12.9%
• Total Amount Payable

All our calls are recorded for monitoring and training purposes
Big Motoring World is a trading name of Bapchild Motoring World (Kent) Limited.
Company number 04742605 Registered in England and Wales.

Big Motoring World is a trading name of Bapchild Motoring World (Kent) Limited. Company number 04742605. Registered in England and Wales. Registered off address: Big Motoring World Head Office, Bailey Drive, Gillingham Business Park, Gillingham, Kent, ME8 0PZ. VAT No: 812 457 050. Bapchild Motoring World (Kent) Ltd is authorised and regulated by the Financial Conduct Authority, FCA Registered Number 686118.

Bapchild Motoring World (Kent) Limited t/a Big Motoring World is authorised and regulated by the Financial Conduct Authority for Consumer Credit activities; our Firm Reference Number (FRN) is 686118. Bapchild Motoring World (Kent) Limited t/a Big Motoring World is also an Appointed Representative of Automotive Compliance Ltd for Insurance distribution purposes. Automotive Compliance Ltd is authorised and regulated by the Financial Conduct Authority for Firm Reference number is 497010.

We will receive a commission from the lender for introducing you, which will either be a fixed fee or a fixed percentage of the amount you borrow. The lenders we work with pay commission at different rates. The exact amount of finance commission will be disclosed to you in good time before the conclusion of your finance agreement. Whilst we strive to provide you with suitable finance options, we receive financial incentives from our lenders which may influence the options we present. As a result, the products offered may not reflect the most competitive or impartial terms available in the wider market.

You can verify our authorisations on the FCA's Register by visiting http://www.fca.org.uk/register or by contacting the FCA on 0800 111 6768.