User Researcher (Permanent) £40,000 - 45,000 per annum

Create/Change; United Kingdom; Remoto; GBP 40.000 - 56.000; Tempo pieno

Descrizione del lavoro

Create/change is a forward-thinking organisation focused on designing services and experiences that drive positive impact for people, businesses, and communities. The company partners with clients across various sectors to reimagine how services are delivered, using human-centered design and evidence-based methods.

We are seeking a User Researcher to join us on a permanent basis. You will advocate for users across policy, digital product and service design projects, ensuring decisions are

Competenze

• Experience conducting research using qualitative and quantitative methods.
• Ability to select appropriate research methods based on objectives.
• Experience recruiting participants ethically and inclusively.
• Experience conducting research synthesis and turning findings into insights.
• Experience in Agile environments and multidisciplinary teams.
• Ability to communicate complex ideas to non-technical audiences.

Mansioni

• Design and conduct user research.
• Create research plans using qualitative and quantitative methods.
• Recruit and engage participants ethically and inclusively.
• Facilitate research activities and workshops.
• Analyse findings and communicate actionable insights to improve products and services.

Conoscenze

Qualitative methods

Quantitative methods

Interviewing

Workshops

Surveys

Recruitment

Research synthesis

UK work eligibility

Descrizione del lavoro

User Researcher (Permanent)

Who we are:

Create/change is a forward-thinking organisation focused on designing services and experiences that drive positive impact for people, businesses, and communities. The company partners with clients across various sectors to reimagine how services are delivered, using human-centered design and evidence-based methods.

We typically deliver complex transformations within Government Organisations/ Public sector on public facing issues spanning multiple areas such as healthcare, education, and justice.

Team members collaborate remotely, leveraging digital tools to co-create solutions with clients and stakeholders. Create/Change values inclusive practices, continuous learning, and practical innovation that leads to measurable outcomes for end users.

Who we are looking for:

Due to a demand in projects we are now looking for a User Researcher to come and join us on a perm basis. You will help advocate for users across a range of policy, digital product and service design projects, ensuring design decisions are informed by evidence and focused on user needs.

Working within an agile environment you will be responsible for designing and conducting user research.

Day to day, you will create research plans using appropriate qualitative and quantitative methods, recruit and engage participants, facilitate research activities and workshops, analyse findings and communicate actionable insights that improve products and services.

Skills Required to successfully apply:

• Experience conducting research using a range of qualitative and quantitative methods, including interviewing, running workshops and surveys.
• Ability to select appropriate research methods based on research objectives.
• Experience recruiting participants and conducting research ethically and inclusively.
• Experience conducting research synthesis - Converting findings into clear, actionable insights.
• Previous experience working in an Agile environment and in multidisciplinary teams
• Advocating User Research with stakeholders
• Ability to tailor communication styles to different audiences and communicate complex ideas to non-technical audiences.
• A commitment to User-Centred design and evidence-based decision making.
• Ability to work within the UK with no restrictions