User Researcher - Hybrid (Newcastle)

Accenture PLC; Newcastle upon Tyne; Hybrid; GBP 42,000 - 64,000; Full time

Benefits offered by this job

25 days vacation per year

Private medical insurance

Extra leave for charitable work

Job summary

Accenture is seeking a User Researcher in Newcastle to join our UX and Design team. You will work hybrid, spending three days weekly at the center in Newcastle, Cobalt Business Park, collaborating with designers and developers to translate research into actionable product insights.

You will lead planning and recruitment, conduct sessions (remote or face-to-face), analyse findings, and present playbacks to stakeholders. A government design system background and Scrum experience are preferred.

Qualifications

• Experience as a User Researcher.
• Experience with Government Design System (GDS) or compliance with GDS standards is essential.
• Member of an Agile Scrum team; able to work iteratively with cross-functional teams.

Responsibilities

• Lead on planning, recruiting and conducting user research sessions to support the design and development of digital client services and projects.
• Lead the research process from developing user recruitment briefs through to conducting sessions remotely or face-to-face, session analysis, report writing and playback to your team and stakeholders.
• Aligning user research activities to influence and support decision making.
• Collaborate with product owners and service managers to devise appropriate research strategies that will generate focused insights.
• Convert concepts and emerging findings into high quality stimulus material.
• Work closely with designers and developers to turn user data and insights into actionable requirements that feed into prototype development, and influence product direction.
• Work as a part of Agile delivery teams and possess the hard and soft skills required to participate in design and delivery and be able to identify and progress client issues, whilst advocating for users.
• Work closely with our UX & Design Team, to share knowledge, learn new skills, and design transformational services.

Skills

User Research

GDS standards

Agile Scrum

Advocating for users

Job description

Accenture is seeking a User Researcher in Newcastle to join our UX and Design team. You will work hybrid, spending three days weekly at the center in Newcastle, Cobalt Business Park, collaborating with designers and developers to translate research into actionable product insights.

You will lead planning and recruitment, conduct sessions (remote or face-to-face), analyse findings, and present playbacks to stakeholders. A government design system background and Scrum experience are preferred.