User Researcher

G.Digital; Leeds; Hybrid; GBP 63,000 - 77,000; Full time

Benefits offered by this job

Annual Performance Bonus

Training budget

Career progression opportunities

Collaborative work environment

Job summary

A leading UK consultancy is looking for a Senior User Researcher to join their User-Centred Design team. You will drive impactful research across sectors and mentor colleagues, collaborating closely with stakeholders. The position offers a salary of up to £70k and a hybrid work model, reflecting a strong commitment to team spirit and professional growth.

Qualifications

• Consultancy experience with strong GDS knowledge.
• Expertise in leading, mentoring, and driving change.
• Experience running Discoveries and Alphas to GDS Standard.

Responsibilities

• Scope and deliver user research activities across projects.
• Collaborate with a high-performing UCD team.
• Support clients through the design process.

Skills

User Researcher in agile teams

Stakeholder-facing skills

User research methods and tools

Mentoring UCD/research colleagues

Collaborative mindset

Job description

G.Digital have partnered with a leading UK consultancy, to help them find an exceptional Senior User Researcher.

You’ll be joining a fantastic, collaborative User-Centred Design team that delivers impactful projects across public and private sectors, from healthcare and government to retail and enterprise.

This is a consultancy that values clear methodologies, strong processes, and people who are true team players. With a long heritage and a thriving UCD practice, they offer both the security of an established company and the energy of a growing design team. Even better? They’ve got a proven track record of career development and progression.

This is the perfect opportunity for someone with consultancy experience, strong GDS knowledge, and the ability to lead, mentor, and drive meaningful change through user-centred design.

Key responsibilities include:

• Demonstrable experience as a User Researcher in agile teams and complex programmes
• Consultancy background with proven stakeholder-facing skills
• Strong end-to-end delivery experience (discovery through to implementation)
• Expertise in a range of user research methods and tools with clear, actionable outputs
• Experience running Discoveries and Alphas to GDS Standard
• Ability to mentor UCD/research colleagues and contribute to community growth
• A genuine team player mindset. Collaborative, supportive, and solutions-focused
• Scope and deliver user research activities across projects and programmes
• Collaborate with a high-performing UCD team, ensuring research insights shape design and delivery
• Communicate effectively with stakeholders at all levels, gaining alignment and buy-in
• Facilitate workshops and research sessions (remote and in-person) with confidence
• Support clients through all phases of the design process, from ideation to implementation
• Play a part in business development, supporting bids and proposals with UCD expertise

You will be driving:

• High-impact research that informs strategy and service design across sectors
• Clear deliverables that articulate problems, scope, and success criteria
• Workshops and collaborative sessions that uncover opportunities and align teams
• Growth of a thriving UCD community of practice, applying DesignOps principles

What’s in it for you?

• Salary up to £70k + Annual Performance Bonus
• Work on projects that have real-world impact in public and private sectors
• Training budget, career progression, and internal development opportunities
• Join a supportive consultancy where collaboration and team spirit are valued
• Hybrid model: 1 day per week in Leeds (with some client visits in London when needed)

We are an equal opportunities employer and welcome applications from all qualified candidates.