User Research & Experimentation Strategist

John Lewis Partnership; London; Hybrid; GBP 50,000 - 60,000; Full time

Job summary

An established industry player is seeking a skilled Strategist to join their User Research and Experimentation team within the Digital and Ecommerce department. This exciting role offers the chance to enhance digital products through data analysis and user research, shaping experimentation and optimization strategies. With a hybrid working pattern, you'll collaborate with stakeholders and contribute to impactful decisions that drive user engagement. If you are passionate about user research and eager to influence digital strategies, this opportunity is perfect for you.

Qualifications

• Strong understanding of data analysis methods and statistics.
• Experience with A/B testing and user research methods.

Responsibilities

• Maximize value from experiments and User Research activities.
• Analyze insights from large-scale A/B testing and UX research.

Skills

Data Analysis

A/B Testing

User Research

Communication Skills

Stakeholder Management

Tools

Adobe Analytics

Google Analytics

ContentSquare

Job description

Apply on JLP Jobs

Join the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners. We are seeking a skilled Strategist to enhance our User Research and Experimentation team within the Digital and Ecommerce department.

Location & Working Pattern

Location: London Head Office, Pimlico
Working pattern: Hybrid approach, combining office and home-based work, with approximately 1-2 days in the office weekly to connect with the team.

Salary

Target salary: Up to £60,000

Key Responsibilities

1. Maximize value from experiments and User Research activities.
2. Analyze and interpret insights from large-scale A/B testing and UX research.
3. Collaborate with stakeholders to gather requirements and influence decision-making.
4. Contribute to shaping the experimentation and optimization strategies for digital products.

Essential Skills & Experience

• Strong understanding of data analysis methods, including statistics, with the ability to extract insights from qualitative and quantitative data.
• Experience with large-scale A/B testing and user research methods.
• Proficiency with spreadsheets and dashboards for data analysis.
• Excellent communication skills to convey complex information clearly to technical and non-technical audiences.
• Experience working with stakeholders to gather requirements and present findings.

Desirable Skills & Experience

• Experience in an agile environment contributing to digital projects.
• Data visualization skills and experience with tools like Adobe Analytics, Google Analytics, ContentSquare.
• Knowledge of CRO principles and methodologies.
• Experience working with large datasets related to digital customer behavior and e-commerce activities.

If you love user research and data analysis, and are excited to shape experimentation and conversion rate optimization at John Lewis, we look forward to hearing from you.