User Experience Designer

DUSK.com; Leeds; Hybrid; GBP 40,000 - 60,000; Full time

Benefits offered by this job

25 days holidays

Hybrid working

Bonus scheme

Staff discount on DUSK products

Company pension

Job summary

DUSK is seeking a UX Designer to join our Leeds-based Creative team. You will enhance our UX approach, working closely with the CRO team and contributing to CRM and Marketing experiences.

You will build on our established design system in Figma, ensuring a cohesive visual language across customer journeys, with emphasis on accessibility and data-informed design decisions. Hybrid working and career growth opportunities are offered.

Qualifications

• Proven UX design experience with a strong portfolio.
• Experience designing for mobile-first retail/ecommerce is a strong plus.
• Proficiency with Figma and building on an existing design system.

Responsibilities

• Design and iterate across key user journeys with wireframes, prototypes, and UI.
• Extend the existing design system while maintaining brand language across channels.
• Collaborate with CRO and marketing teams on test-ready designs.
• Translate insights into user-centered design solutions.
• Present decisions clearly to stakeholders across Creative, Ecom and CRM.
• Lend design capacity to CRM and marketing channels.
• Manage work through Linear and track progress.

Skills

UX design

UX research

Information architecture

Accessibility standards

A/B testing

Cross-functional collaboration

Brand consistency

Stakeholder management

Experience with CRM/marketing

Tools

Figma

Linear

Shopify

GA4

Job description

An exciting opportunity has arisen to join our team as UX Designer working in Leeds as part of our Creative team.

Salary: Competitive salary + excellent benefits package

The UX Designer will help build on our UX approach. Working in close, day-to-day partnership with our CRO team, and lending capacity to other channels such as CRM and Marketing. Creating an effortless and seamless customer experience.

You’ll inherit an established design system built in Figma, and your job is to build on it, keeping our visual language consistent and coherent as we develop our customer journeys.

This is a hands-on role for someone who's as comfortable interpreting UX / behavioural data to inform test-ready designs.

Role Responsibilities:

• Design and iterate across key user journeys, creating wireframes, prototypes and high-fidelity UI
• Work within and extend our existing Figma design system, keeping our visual language consistent across every channel
• Partner with the CRO Manager to design and iterate across our CRO roadmap from wireframe through to build-ready designs.
• Translate customer insights and business requirements into clear, user-centered design solutions
• Collaborate with the Lead Creative Designer and wider Creative team to maintain a strong, unified brand experience across conversion-led design work
• Also working independently to explore and ideate new design concepts, testing alternative directions where the data suggests an opportunity, then feeding validated ideas back into the brand system
• Collaborate with external partners and agencies where relevant (e.g. UX/creative agencies) to brief and review work
• Lend design capacity to other channels such as CRM and Marketing, applying the same design system and standards across every touchpoint
• Manage and track your work through Linear, our team's project management tool
• Advocate for accessibility and inclusive design standards in every project
• Present and communicate design decisions clearly to stakeholders across Creative, Ecom and CRM

About You

• Proven experience as a UX Designer, Product Designer or similar, with a strong portfolio of user-centered work. Experience designing for mobile-first, high-traffic retail or ecommerce sites is a strong plus
• Experienced in Figma, working within and extend an existing design system
• Solid understanding of UX research methods, interaction design and information architecture
• Experience working cross-functionally, ideally alongside eCommerce, CRM or marketing teams
• Ability to balance customer needs, brand consistency and commercial goals in design decisions
• Familiarity with A/B testing and experimentation-led design practices
• Working knowledge of accessibility standards and inclusive design principles
• Strong communication and stakeholder management skills
• Experience with Linear or similar project/task management tools
• Knowledge of Shopify, as our eCommerce site is built on the platform
• Ability to work with GA4, funnel, and engagement metrics well enough to spot opportunities and validate design decisions
• Experience designing for retail, eCommerce or lifestyle brands
• Familiarity with CRM/lifecycle design (email, app notifications)
• Basic understanding of SEO/on-page considerations when designing PDP/PLP templates

About us

DUSK is a £200m home and lifestyle brand. We are an award-winning and fast-growing e-commerce brand in the home and garden sector, known for innovation and high-quality products.

Since 2016, our dedicated team here in the UK has been designing stylish homeware and furniture at affordable prices. DUSK is an online-first brand, and by designing and sourcing everything ourselves, we’re able to curate our own collections and pass on the savings directly to our customers.

Whether you are seeking signature furniture pieces or the perfect finishing accents, our curated ranges deliver accessible elegance to every living space, empowering you to realize your ideal home vision.

As a trusted British brand, our team in Doncaster work hard behind the scenes to make sure every order is carefully packed and delivered on time.

You can read more about us at: https://dusk.com/

Why Dusk.com?

• 25 days holidays (plus bank holidays) as standard, plus additional days based on length of service
• Option to buy additional holidays (by a maximum of 5 days)
• Hybrid working: 3 days in the office, 2 work from home (if applicable)
• Bonus Scheme
• Staff Discount Scheme on DUSK products
• Death in service
• Company pension
• Flexible start and finish times (if applicable)
• Access to employee assistance programme through 'Spark', including 24/7 helpline, virtual GP and counselling services to support your health and wellbeing.
• Excellent Career progression and training opportunities
• Opportunities to partake in company days

Due to the high volume of applications, on some occasions we are unable to reply to each individual applicant. If you do not hear from us within four weeks, then unfortunately your application has not been successful.

We will keep your application on file for six months and we will consider you for future roles within the organisation during this time. Your information will be deleted after six-months. If you wish to be considered for roles after this point, then you will need to re-apply.