Used Car Sales Manager - Crayford Ford

Allen Motor Group; Greater London; On-site; GBP 42,000 - 66,000; Full time

Benefits offered by this job

30 days holiday

Discounts on MOT/services/parts

Life assurance

Job summary

Allen Motor Group in Crayford is seeking an ambitious Used Car Sales Manager to lead a fast-paced, customer-focused team. You will drive performance, recruit and develop talent, and ensure an outstanding customer experience from start to finish.

Join a dynamic centre where you’ll identify opportunities, analyse local market trends and collaborate across departments to grow the business while maintaining high service standards.

Qualifications

• Branded car dealership management experience.
• Proven ability to motivate and develop staff.
• Strong customer service focus and sales mindset.
• Analytical to interpret data and drive actions.

Responsibilities

• Lead, coach and develop the sales team to maximise performance.
• Manage performance, recognise great work and support the team.
• Recruit and select new team members in line with requirements.
• Champion customer satisfaction and high service standards.
• Identify and maximise commercial opportunities through events and campaigns.
• Understand customer needs and local market trends to tailor campaigns.
• Collaborate with other departments to maintain accurate customer data.
• Use commercial data to identify opportunities and drive growth.

Skills

Leadership

Team coaching

Performance management

Recruitment

Customer focus

Data analysis

Job description

Ready to take the wheel of a high-performing sales team?

We’re looking for an ambitious, energetic and customer-focused Used Car Sales Manager to join our team in Crayford.

This is a fantastic opportunity for an experienced automotive sales professional to take ownership of a dynamic, fast-paced sales department, drive commercial performance and, most importantly, bring out the very best in their team.

You’ll play a key role in achieving and exceeding sales targets, developing your people and ensuring every customer enjoys an outstanding experience from start to finish.

What You’ll Be Doing

• Leading, coaching and developing the sales team to maximise individual and departmental performance.
• Managing performance effectively, recognising great work and supporting your team to achieve their full potential.
• Recruiting and selecting new team members in line with organisational and group requirements.
• Championing customer satisfaction and ensuring consistently high standards of service across the centre.
• Identifying and maximising commercial opportunities through effective events, campaigns and sales initiatives.
• Understanding customer needs and local market trends to ensure campaigns are relevant, targeted and commercially successful.
• Working closely with other departments to maintain an accurate and effective customer database.
• Using commercial data and insight to identify opportunities, solve challenges and drive sustainable business growth.

What We’re Looking For

We’re looking for someone who knows how to lead people, drive performance and put the customer at the heart of everything they do.

You’ll Ideally Have

• Strong experience in a similar management position within a branded car dealership — essential.
• A proven ability to motivate, coach and develop people while building strong relationships and genuine team spirit.
• The energy, enthusiasm and genuine passion to deliver exceptional customer experiences.
• A commitment to maintaining high standards, ensuring the right processes and attitudes are embedded throughout your area of responsibility.
• Strong commercial awareness, with the ability to analyse and interpret a wide range of data and turn insight into effective action.
• A proactive mindset — someone who can anticipate opportunities and challenges and act decisively rather than waiting for them to happen.
• A genuine desire to succeed, grow the business and develop those around you.

Why join us?

This is an excellent opportunity for an experienced Used Car Sales professional who is ready to take the next step in their management career. You’ll have the opportunity to lead and develop a high-performing sales team, drive the success of a busy used car department and make a genuine difference to both the customer experience and the overall performance of the business.

We Also Offer a Range Of Benefits Including

• 30 days holiday including bank holidays, plus additional holiday entitlement which increases with length of service
• Fantastic discounts on MOT’s, services and parts
• Life assurance benefit – we’ve got you covered from day one!

At Allen Motor Group, we drive an inclusive workplace, respecting and encouraging applications from every background. Join our team, where every person matters.