Used Car Retail Manager

Trustfordjobs; London Borough of Merton; On-site; GBP 40,000 - 55,000; Full time

Benefits offered by this job

33 days annual leave

Pension Scheme & Life Assurance

Company Car

Ford Privilege vehicle purchase scheme

Discount on Service, Bodyshop and Part

Volunteer day

Cycle to work scheme

Perks at Work access

Job summary

TrustFord Wimbledon is seeking a Used Car Retail Manager to support the sales manager in daily leadership of the sales department. You will inspire your team to achieve objectives through outstanding customer service and a drive to meet profitability targets, while ensuring compliant and efficient sales processes.

The role emphasizes leading, coaching and developing staff, managing test drives, prospecting, and delivering high-quality presentations, both in person and on video.

Qualifications

• Applicants must have a full valid manual driving licence held for a minimum period of 6 months.
• Proven experience managing a sales team, meeting sales targets & maximizing profitability.
• Excellent leadership, coaching and communication skills with the ability to motivate staff & manage performance.

Responsibilities

• Lead and develop the sales team to drive results across the used car department.
• Oversee test drives, prospecting and high-quality in-person and video presentations.
• Ensure compliant and efficient operation of the sales process and customer care standards.

Job description

We love what we do, we're proud of our brand and excited for the future.

TrustFord is the largest Ford dealership in Europe and part of the Ford Motor Company. One of the most famous brands in the world, we have a long history to be proud of and a secure and exciting future to look forward to. We love what we do - whether that's working with incredible cars and vehicles, driving the standard in customer care, or helping our business invest and innovate in new areas.

We are looking for a Used Car Retail Manager to support the sales manager in the day to day leadership of the sales department. The successful candidate will inspire your team to deliver on our objectives through excellent customer service, driving with our ambition to drive the standard in customer care. You will be responsible for delivering all results through a compliant and efficient approach to all aspects of the sales process. You'll, lead and develop the team to manage key areas such as test drives, prospecting and excellent physical and video presentations. We have plenty to offer in return. Not least of which are the exceptional opportunities for career development. Although a weighty challenge in itself, this role is just the first step on a journey that could take you as far as you want to go. Applicants must have a full valid manual driving licence held for a minimum period of 6 months.

• Do you live within a 1 hour commute of TrustFord Wimbledon?
• Have you got proven experience managing a sales team, meeting sales targets & maximising profitability?
• Do you have excellent leadership, coaching and communication skills with the ability to motivate staff & manage performance?

Together with our generous rewards and structured approach to training and development, we offer real job security and every opportunity to progress.

In addition to receiving a competitive salary, for the right candidate this position will offer:

• 33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme
• Pension Scheme & Life Assurance
• Company Car
• Ford Privilege vehicle purchase scheme
• Discount on Service, Bodyshop and Parts
• 1 day each year to volunteer for a charity of your choice
• Cycle to work purchase scheme
• Access to Perks at Work discount website

For your first 5 days in the business, you'll be attending our fantastic residential induction academy. This is at a lovely hotel in the heart of the Northampton countryside, where you'll learn all about our business before you start your new role.

Our PPA is what makes TrustFord. Our Network Groups support us in allowing for every colleague to respect and care for one another no matter what... be it your race, ability, gender, or who you love. This helps us to develop inclusive and diverse teams, truly representative of the communities that we operate in. We welcome applications from everyone. We work with our colleague network Groups - including our Race, LGBTQ+, Disability and Gender Networks to increase the number of applications we receive from different backgrounds.

Happy to Talk Flexible Working - To help us be more inclusive, requests for flexible working will be considered at any point in your application or employment. Although we may deem this may not be suitable for every role, we will try and be supportive where we can. We would encourage you to contact our recruitment team to discuss any requirements you may have.

TrustFord is an equal opportunities employer and does not discriminate on any grounds other than ability to carry out the job role.

All offers of employment are subject to a background check.

We advertise our vacancies to attract candidates and not agency suppliers. If we need agency assistance then we will contact agencies from our Preferred Supplier List. Any speculative CVs we receive will not be accepted as an introduction.