Used Car Sales Manager

Vertu Motors plc; Waltham Cross; Hybrid; GBP 41,000 - 50,000; Full time

Benefits offered by this job

Company car

Pension

25 days holiday

Job summary

Vertu Motors plc operates Vertu Waltham Cross and is seeking an experienced Used Car Sales Manager to lead a high-performing sales team, drive used vehicle sales and profitability, and deliver exceptional customer experiences.

You will coach and develop the team, manage stock, pricing, and finance penetration, while maintaining excellent compliance. The role offers a £45,000 basic salary with OTE £70,000+ and a company car, plus a comprehensive benefits package.

Qualifications

• Previous experience as a Used Car Sales Manager or similar leadership role within a franchised automotive retailer.
• Strong track record of delivering sales and profit growth within a used vehicle environment.
• Proven ability to lead, motivate and develop successful sales teams.
• Excellent communication, leadership and organisational skills.
• A full UK driving licence.

Responsibilities

• Leading, coaching and developing a high-performing sales team
• Driving used vehicle sales, profitability and departmental performance
• Managing stock presentation, pricing and vehicle turnaround
• Maximising finance and insurance opportunities through ethical selling
• Ensuring exceptional customer satisfaction throughout the sales journey
• Monitoring performance through robust management and regular coaching
• Supporting and delivering sales campaigns, promotions and dealership objectives
• Maintaining the highest standards of compliance and operational excellence

Skills

Leadership

Communication

Organisational skills

Customer service

Full UK driving licence

Job description

Used Car Sales Manager

Vertu Waltham Cross

£45,000 Basic Salary | OTE £70,000+ | Company Car | Excellent Benefits

Vertu Motors is one of the UK's largest automotive retailer groups, representing some of the industry's most recognised brands. We are committed to delivering an outstanding customer experience, investing in our people, and creating opportunities for career progression.

We are currently recruiting an experienced Used Car Sales Manager to join our successful team at Vertu Waltham Cross.

This is an exciting opportunity for a results-driven automotive professional with a proven track record in used car sales management. If you thrive in a fast-paced environment, enjoy leading high-performing teams and are passionate about delivering exceptional customer experiences, we'd love to hear from you.

About the Role

As Used Car Sales Manager, you will be responsible for leading and motivating the sales team to achieve and exceed sales targets whilst delivering the highest levels of customer satisfaction.

You will manage the entire used vehicle sales operation, ensuring a structured and customer-focused sales process is followed at all times. Working closely with Sales Executives and Business Managers, you will coach, develop and inspire your team to maximise vehicle sales, finance penetration and additional product performance while maintaining excellent compliance standards.

Key responsibilities include:

• Leading, coaching and developing a high-performing sales team
• Driving used vehicle sales, profitability and departmental performance
• Managing stock presentation, pricing and vehicle turnaround
• Maximising finance and insurance opportunities through ethical selling
• Ensuring exceptional customer satisfaction throughout the sales journey
• Monitoring performance through robust management and regular coaching
• Supporting and delivering sales campaigns, promotions and dealership objectives
• Maintaining the highest standards of compliance and operational excellence

About You

To be successful in this role, you must have:

• Previous experience as a Used Car Sales Manager, Sales Manager or similar leadership role within a franchised automotive retailer
• A strong track record of delivering sales and profit growth within a used vehicle environment
• Proven ability to lead, motivate and develop successful sales teams
• Excellent communication, leadership and organisational skills
• Strong commercial awareness and the ability to analyse and improve performance
• A customer-first approach with a passion for delivering exceptional service
• A full UK driving licence

Why Join Vertu?

At Vertu Motors, our people are at the heart of our success. We offer a supportive environment where hard work is recognised and career development is encouraged.

Alongside a competitive package, you'll benefit from:

• £45,000 basic salary with OTE of £70,000+
• Company car
• 25 days holiday rising with length of service plus bank holidays
• Access to our online rewards platform giving you cash back and discounts for multiple retailers
• Preferential Service Rates
• Colleague Purchase Scheme
• Share Incentive Scheme
• Pension
• Enhanced Maternity & Paternity

Compliance & Values

As a values-driven business, it is essential that our management team consistently demonstrate behaviours that deliver positive outcomes for our customers. You will be expected to lead by example, operating with integrity, transparency and professionalism at all times.

You will play a key role in promoting responsible sales practices, ensuring customers are treated fairly and receive products and services that meet their needs. Building trust, protecting customers from harm and creating long-term loyalty are fundamental to both this role and our business.

To protect our customers and our reputation, successful candidates will be required to undertake a DBS check, along with regular fit and proper person assessments. We will also obtain references from previous employers as part of our pre-employment screening process.

You will need to have a full UK driving license to be considered for this role. If your application is successful, we will need to complete employment checks prior to you starting with us. For this role, these can include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check.