Used Car Sales Controller

Group 1 Automotive; Basingstoke; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Annual leave

Discounts

Pension

Family-friendly policies

Cycle-to-work

Wellbeing support

Healthcare access

Volunteer day

Share purchase plan

Referral bonus

Training & development

Life assurance

Job summary

Group 1 Automotive is seeking a Used Car Sales Controller in the Basingstoke area to drive the used car operation, meet targets and supervise Sales Executives. You will train staff, coordinate deals and ensure robust admin processes for smooth department performance.

The role requires a strong customer service mindset, negotiation and communication skills, and a full driving licence. Join a growing UK automotive group with multiple brands and opportunities for progression.

Qualifications

• Experience in managing used car sales and meeting targets.
• Strong cost control and administrative procedures.
• Ability to supervise Sales Executives and train them.
• Full driving licence is required.

Responsibilities

• Managing the operation of the used car sales ensuring targets are met.
• Maintaining rigorous Cost controls.
• Supervising Sales Executives and coordinating sales activity.
• Providing training and guidance to Sales Executives.
• Compiling and agreeing deals.
• Ensuring administrative procedures are adhered to for smooth running of the department.
• Maintaining showroom and stock management.
• Providing exceptional customer service that leads to loyalty and referrals.
• Maintaining high housekeeping standards and orderly administration of work.
• Customer awareness.
• Negotiation and communication skills.
• Ability to meet deadlines and work under pressure.
• Full driving licence.

Skills

Negotiation

Communication

Customer awareness

Training & guidance

Driving licence

Job description

Responsibilities

• Managing the operation of the used car sales ensuring various targets are met
• Maintaining rigorous control of costs
• Supervising Sales Executives and coordinating sales activity in the team
• Provide training and guidance to the Sales Executives to improve their job performance
• Compiling and agreeing deals
• Ensuring administrative procedures are adhered to for the smooth running of the department
• Maintaining showroom and stock management
• Providing exceptional customer service that leads to customer loyalty and referrals
• Maintaining good housekeeping standards and orderly administration of your work
• Customer awareness
• Negotiation and communication skills
• Ability to meet deadlines and work under pressure
• Full driving licence

Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.

But you don't need to love cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.

Our Values At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do. Respect - Integrity - Transparency - Teamwork - Professionalism These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.

Fun, exciting, rewarding work. Join us for the ride. Working with world-class brands as Used Car a Sales Controller you'll have the drive to deliver outstanding and trusted experiences for our customers. As part of a successful, global automotive group, you'll broaden your experience across both sites and brands. And with the right support from us, you'll be able to progress as high as you can aim.

What we can offer you

• Enjoy 33 days of annual leave (including bank holidays) to rest and recharge
• Save money every day with our exclusive retail discounts
• Drive a great deal with discounts on new and used cars, plus servicing offers
• Plan for the years ahead with our company pension scheme
• Balance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matter
• Commute for less with our cycle-to-work scheme
• Prioritise your wellbeing with dedicated support for you and your family
• 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily
• Make a difference with a paid day to volunteer in your community
• Invest in your future with our company share purchase plan
• Earn financial rewards when you refer a friend to join the team
• Keep learning and growing with our training and development opportunities for everyone.
• Life assurance with the option to increase cover
• We're open to flexible working options - just ask