Urgent Care Driver & Front Desk Associate (Bank Shifts)

Ic24 Ltd; Leigh on Sea; On-site; GBP 14,000 - 21,000; Part time

Benefits offered by this job

Hourly rate from £12.71

Enhanced rates on bank holidays

Additional annual leave

NHS Pension Scheme

Counselling service

Learning and Development

Discount platform

Blue Light Card

Job summary

IC24 is seeking Driver Receptionists for Out of Hours services. You will greet patients at the front desk, manage bookings, and safely transport clinicians to home visits across the region, helping ensure urgent care runs smoothly.

This bank role covers evenings, overnights, weekends and public holidays with flexible shifts at Thurrock, Southend, Basildon and Broomfield. You must be able to drive automatic and manual, with a full UK licence; healthcare experience is not required.

Qualifications

• Experience in customer-facing roles is helpful but not required.
• Ability to remain calm and professional in stressful situations.
• Strong communication and record-keeping skills.

Responsibilities

• Greet patients at the front desk with compassion and confidentiality.
• Manage appointment bookings and respond to patient queries.
• Safely transport clinicians to home visits and assist with patient homes when needed.
• Use IT systems to update records and coordinate with bases and contact centres.

Skills

Customer service

Calm under pressure

Communication

IT systems

Tools

Full UK driving licence

Job description

IC24 is seeking Driver Receptionists for Out of Hours services. You will greet patients at the front desk, manage bookings, and safely transport clinicians to home visits across the region, helping ensure urgent care runs smoothly.

This bank role covers evenings, overnights, weekends and public holidays with flexible shifts at Thurrock, Southend, Basildon and Broomfield. You must be able to drive automatic and manual, with a full UK licence; healthcare experience is not required.