Urgent Care Admin & Coordination Specialist

Sussex Partnership NHS Foundation Trust; Hove; Presencial; GBP 21.000 - 25.000; Jornada completa

Descripción de la vacante

Sussex Partnership NHS Foundation Trust is recruiting a Band 3 Urgent Care Team Administrator to provide essential administrative and secretarial support to the Brighton & Hove Urgent Care teams. The post holder will be a key point of contact, handling referrals, documents and communications with clinicians and service users.

You will work across multiple teams, coordinate meetings, manage filing and contribute to data reporting, upholding information governance and confidentiality at all times.

Formación

• NVQ 3 or equivalent.
• RSA 3 or equivalent experience and evidence of further practical experience or equivalent.
• Good standard of secondary education; GCSE at Grade C or above or equivalent.

Responsabilidades

• Provide comprehensive administrative and secretarial support to the Brighton & Hove Urgent Care teams.
• Act as a first point of contact for the service, responding to telephone calls, email enquiries and messages in a professional, calm and courteous manner, including signposting queries appropriately.
• Receive, process and log referrals and other clinical documentation in line with Trust procedures.
• Prepare, type and format correspondence, letters, reports and other documentation ensuring accuracy, quality and timely completion using Trust templates and guidelines.
• Maintain efficient electronic and paper filing systems, ensuring patient and service records are stored correctly and in line with information governance and confidentiality requirements.
• Support the coordination of meetings by arranging appointments, preparing agendas, taking minutes and distributing actions as required.
• Order and maintain stock of office supplies and consumables for the Haven
• Support the collection, inputting and basic monitoring of service data to assist reporting and service delivery requirements, ensuring data is accurate and up to date.
• Maintain awareness of the sensitive and sometimes distressing nature of information handled, demonstrating professionalism, discretion and compassion at all times.
• Provide support across the wider Urgent Care and Acute Inpatient Admin team when required, including cover for the Mill View Reception

Conocimientos

Secretarial experience

Excellent communication

Educación

NVQ 3 or equivalent

RSA 3 or equivalent

GCSEs (C or above) or equivalent

Descripción del empleo

Sussex Partnership NHS Foundation Trust is recruiting a Band 3 Urgent Care Team Administrator to provide essential administrative and secretarial support to the Brighton & Hove Urgent Care teams. The post holder will be a key point of contact, handling referrals, documents and communications with clinicians and service users.

You will work across multiple teams, coordinate meetings, manage filing and contribute to data reporting, upholding information governance and confidentiality at all times.