University Campus Reception & Customer Services

Artemis Clarke Ltd; Canterbury; On-site; GBP 23,061 - 24,215; Full time

Benefits offered by this job

43 days' leave per year

Excellent pension scheme

Corporate healthcare plan

Job summary

Artemis Clarke Ltd is seeking a Customer Services Assistant in Canterbury to provide a friendly and informative reception service for students, staff, and visitors. The successful candidate will handle inquiries, maintain the reception area's tidiness, and ensure effective use of various systems.

This full-time position offers 43 days' leave, an excellent pension scheme, and a supportive work environment. Ideal applicants will have strong customer service skills and a GCSE in English and Maths.

Qualifications

• Experience in a demanding customer service environment.
• Ability to handle unexpected situations with courtesy and diplomacy.
• High level of IT skills and familiarity.

Responsibilities

• Receive initial enquiries from students, staff, and visitors.
• Maintain tidiness and security of the reception area.
• Use university systems to resolve queries.
• Coordinate card/key access issuance.

Skills

Customer service skills

IT skills

Ability to handle difficult situations

Education

GCSE grade 4/C or above in English and Maths or equivalent

Tools

University systems

Job description

Artemis Clarke Ltd is seeking a Customer Services Assistant in Canterbury to provide a friendly and informative reception service for students, staff, and visitors. The successful candidate will handle inquiries, maintain the reception area's tidiness, and ensure effective use of various systems.

This full-time position offers 43 days' leave, an excellent pension scheme, and a supportive work environment. Ideal applicants will have strong customer service skills and a GCSE in English and Maths.