Unit Manager - Luton

Equipment Sales & Service Limited.; Ideford; On-site; GBP 30,000 - 34,000; Full time

Benefits offered by this job

Contributory pension

Career development

Digital GP access

Travel discounts

Staff discounts

Cinema tickets

Cash rewards

Wellness & fitness

Family discounts

Job summary

Compass Group UK&I is seeking a Unit Manager to ensure smooth store operations for a major High Street brand. You will lead a team, drive excellent customer service and uphold brand standards in a 40-hour week.

The role offers progression within a company that invests in its people, with competitive pay (£32,000 per annum) and a strong benefits package including pension, healthcare, and staff discounts.

Responsibilities

• Lead, inspire, and develop a high performing team to deliver exceptional customer service and uphold brand standards.
• Oversee daily store operations, ensuring shop floor and service areas run smoothly and efficiently.
• Maintain rigorous compliance with health, safety, and food hygiene standards in a clean, safe environment.
• Manage stock levels, product availability, and merchandising standards to maximise sales and minimise waste.
• Drive commercial performance through planning, forecasting, and cost control.
• Ensure customers receive an outstanding shopping experience by resolving issues promptly and maintaining service levels.
• Implement continuous improvement initiatives aligned with values and efficiency, engagement, and satisfaction.
• Collaborate with central teams to deliver campaigns, promotions and new product launches.
• Support colleague training and development to ensure a confident, capable team aligned with service expectations.

Skills

Team leadership

Customer service

Job description

We're currently recruiting a dedicated Unit Manager to help ensure the smooth running of the operations in a major High Street brand on a full time basis, contracted to 40 hours per week.

As a Unit Manager, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Could you bring your spark to Luton Amigo?

Responsibilities

• Lead, inspire, and develop a high performing team to deliver exceptional customer service and uphold brand standards.
• Oversee daily store operations, ensuring the shop floor and service areas run smoothly and efficiently.
• Maintain rigorous compliance with all health, safety, and food hygiene standards, ensuring a clean, safe, and well presented environment at all times.
• Manage stock levels, product availability, and merchandising standards to maximise sales and minimise waste.
• Drive commercial performance through effective planning, accurate forecasting, and strong cost control.
• Ensure customers receive an outstanding shopping experience by responding to feedback, resolving issues promptly, and maintaining excellent service levels.
• Implement continuous improvement initiatives aligned with values, focusing on operational efficiency, colleague engagement, and customer satisfaction.
• Collaborate with central teams to deliver seasonal campaigns, promotional activity, and new product launches effectively.
• Support colleague training and development, ensuring all team members are confident, capable, and aligned with service expectations.

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/#####/41381001/52834766/SU #One Retail

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Salary: 32,000 per annum

Hours: 40 hours per week, 5 out of 7 days

Benefits

• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families