Unit Manager: Lead a High-Performing Retail Team

One Retail Group; Croydon; On-site; GBP 34,000 - 42,000; Full time

Benefits offered by this job

Contributory pension

Career pathways

Digital GP access

Healthcare benefits

Travel discounts

Grocery discounts

Cinema discounts

Cash rewards

Wellness program

Family discounts

Job summary

Compass Group UK&I in Croydon is recruiting an M&S Unit Manager to lead a high‑performing team in a high‑footfall High Street location. This full‑time role offers 40 hours per week and a salary of £38,000 per annum.

You will oversee daily store operations, uphold health and safety standards, manage stock and merchandising, and drive commercial performance through planning, forecasting, and cost control. The company values development and rewards dedication.

Responsibilities

• Lead, inspire, and develop a high-performing team to deliver exceptional customer service and uphold brand standards.
• Oversee daily store operations to run smoothly and efficiently.
• Maintain health, safety and food hygiene standards for a clean, safe environment.
• Manage stock levels, product availability and merchandising to maximise sales.
• Drive commercial performance through planning, forecasting and cost control.
• Ensure outstanding shopping experience by resolving issues promptly and maintaining service levels.
• Implement continuous improvement aligned with brand values, focusing on efficiency and colleague engagement.
• Collaborate with central teams to deliver seasonal campaigns and promotions.
• Support training and development of staff.

Skills

Leadership

Customer service

Team development

Merchandising

Job description

Compass Group UK&I in Croydon is recruiting an M&S Unit Manager to lead a high‑performing team in a high‑footfall High Street location. This full‑time role offers 40 hours per week and a salary of £38,000 per annum.

You will oversee daily store operations, uphold health and safety standards, manage stock and merchandising, and drive commercial performance through planning, forecasting, and cost control. The company values development and rewards dedication.