Retail Supervisor - M&S

Compass Group UK; Northampton; On-site; GBP 15,000 - 21,000; Part time

Job summary

Compass Group UK&I in Northampton is seeking a Retail Supervisor to oversee frontline operations on a part-time basis (31.5 hours per week). You will supervise a team, manage till duties, and help with stock control and rotas while ensuring food handling and safety standards are met.

The role emphasizes strong customer service, teamwork, and the ability to work under pressure. Compass Group UK&I values diversity and invests in people to support career growth.

Qualifications

• Previous experience supervising frontline teams within a similar environment.
• Strong customer service focus and the ability to motivate a team.
• Good communication and a can-do attitude under pressure.

Responsibilities

• Ensure deliveries are checked and stored promptly and correctly.
• Supervise a team and create a welcoming, supportive environment.
• Act as a responsible key holder and manage till operations.
• Assist with weekly bookwork and other duties as required.
• Produce weekly rotas following manager guidelines.
• Place stock orders to maintain levels and delegate tasks effectively.
• Comply with Food Handling, Hygiene, and Health & Safety standards.

Skills

Supervisory experience

Customer service orientation

Communication skills

Team leadership

Tools

Cash handling

Job description

We're currently recruiting a dedicated Retail Supervisor to help ensure the smooth running of the operations in a major High Street brand on a part time basis, contracted to 31.5 hours per week.

As a Retail Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Here's an idea of what your shift patterns will be: Rotating shifts

Your key responsibilities may include:

• Ensuring all deliveries are checked and stored promptly and correctly
• Supervising a team, creating a positive environment where the team feel welcomed and supported
• Being a responsible key holder
• Using the till, taking order and receiving payments
• Assisting with weekly bookwork and any other duties that are necessary
• Producing weekly rotas following the manager's guidelines
• Placing orders for stock to maintain the correct stock levels
• Delegating where necessary and ensuring the team are proactive at all times
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our ideal Retail Supervisor will:

• Previous experience supervising frontline teams within a similar environment
• Good communication skills with a focus on great Customer Service
• Team player and can-do attitude
• Ability to work under pressure whilst maintaining a positive attitude

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/1709/98995001/52792209/BU #One Retail

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!