Underwriting Assistant — Hybrid Role in Brighton

BENEFACT TRUST LIMITED; Brighton; On-site; GBP 24,000 - 28,000; Full time

Benefits offered by this job

Hybrid working

Group Pension - up to 12%

Annual bonus 6–24%

25 days annual leave + holidays

Private healthcare

Income protection

Life assurance

Charity grant £200

Volunteering day

Employee Assistance Programme

Study support for qualifications

Virtual GP

Enhanced maternity/paternity pay

Job summary

Ansvar in Brighton is seeking an Underwriting Assistant to join our team. This role focuses on delivering efficient underwriting support, processing policy transactions and maintaining high-quality records.

You’ll learn the insurance underwriting process and work with brokers and customers to provide excellent service. The position offers hybrid working, a competitive salary and a strong pathway for career growth within Benefact Group.

Qualifications

• Strong organisational skills with the ability to prioritise workloads and manage multiple tasks effectively.
• Excellent attention to detail and a commitment to maintaining accurate data and records.
• Proactive approach with a willingness to learn, develop and improve.
• Customer-focused mindset with a passion for delivering great service.
• Strong communication skills and confidence in building relationships with colleagues, brokers and partners.
• Understanding of confidentiality, data protection and regulatory compliance.

Responsibilities

• Provide efficient and accurate administrative support across underwriting functions.
• Process policy transactions including renewals and mid-term adjustments to service standards.
• Review new business submissions and direct enquiries to the right team members.
• Maintain accurate records and ensure data quality.
• Support brokers and partners with prompt service and issue resolution.
• Own your performance, act on feedback and audit outcomes to improve quality.
• Collaborate with colleagues to meet team objectives and customer expectations.

Skills

Organisational skills

Attention to detail

Proactive learning

Customer service

Communication skills

Confidentiality & compliance

Team player

Job description

Ansvar in Brighton is seeking an Underwriting Assistant to join our team. This role focuses on delivering efficient underwriting support, processing policy transactions and maintaining high-quality records.

You’ll learn the insurance underwriting process and work with brokers and customers to provide excellent service. The position offers hybrid working, a competitive salary and a strong pathway for career growth within Benefact Group.