Underwriting Assistant

BENEFACT TRUST LIMITED; Brighton; On-site; GBP 24,000 - 28,000; Full time

Benefits offered by this job

Hybrid working

Group Pension - up to 12%

Annual bonus 6–24%

25 days annual leave + holidays

Private healthcare

Income protection

Life assurance

Charity grant £200

Volunteering day

Employee Assistance Programme

Study support for qualifications

Virtual GP

Enhanced maternity/paternity pay

Job summary

Ansvar in Brighton is seeking an Underwriting Assistant to join our team. This role focuses on delivering efficient underwriting support, processing policy transactions and maintaining high-quality records.

You’ll learn the insurance underwriting process and work with brokers and customers to provide excellent service. The position offers hybrid working, a competitive salary and a strong pathway for career growth within Benefact Group.

Qualifications

• Strong organisational skills with the ability to prioritise workloads and manage multiple tasks effectively.
• Excellent attention to detail and a commitment to maintaining accurate data and records.
• Proactive approach with a willingness to learn, develop and improve.
• Customer-focused mindset with a passion for delivering great service.
• Strong communication skills and confidence in building relationships with colleagues, brokers and partners.
• Understanding of confidentiality, data protection and regulatory compliance.

Responsibilities

• Provide efficient and accurate administrative support across underwriting functions.
• Process policy transactions including renewals and mid-term adjustments to service standards.
• Review new business submissions and direct enquiries to the right team members.
• Maintain accurate records and ensure data quality.
• Support brokers and partners with prompt service and issue resolution.
• Own your performance, act on feedback and audit outcomes to improve quality.
• Collaborate with colleagues to meet team objectives and customer expectations.

Skills

Organisational skills

Attention to detail

Proactive learning

Customer service

Communication skills

Confidentiality & compliance

Team player

Job description

Underwriting Assistant

We are looking for an Underwriting Assistant to join Ansvar in our Brighton office. Competitive salary, excellent benefits and hybrid working.

Working hours:35 hours per week, Monday to Friday

Duration:Permanent

Location:Brighton

Job Ref:205444

About the role

Ansvar, who are proudly part of Benefact Group, are looking for an Underwriting Assistant to join our Brighton office.

This is an excellent opportunity for someone looking to build a long-term career in insurance underwriting. Joining our underwriting support team, you'll play a key role in delivering an efficient and high-quality service to our brokers and customers while gaining valuable industry knowledge and experience.

Working with a diverse portfolio that includes charities, faith organisations, social enterprises, property owners and commercial businesses, you'll develop the skills, knowledge and confidence needed to progress towards a career as an Underwriter. You'll be supported by an experienced team in a collaborative environment where learning, development and career growth are encouraged.

Why join us?

Join a collaborative and inclusive culture that’s committed to making a difference and building a more sustainable future. Ranked amongst the UK's 15 Best Big Companies to Work For in 2025, we offer fantastic career and development opportunities within a rapidly growing, innovative Group - where all profits go to charity and good causes.

What you'll be doing

• Providing efficient and accurate administrative support across the underwriting function.

• Processing policy transactions, including renewals and mid-term adjustments, in line with agreed service standards.

• Reviewing new business submissions and directing enquiries to the appropriate team members.

• Maintaining accurate records and ensuring data is captured to a high standard.

• Supporting the delivery of excellent service to brokers and business partners, responding to enquiries and helping to resolve issues promptly.

• Taking responsibility for your own performance, acting on feedback and audit outcomes to continuously improve quality and efficiency.

• Working collaboratively with colleagues to ensure team objectives and customer expectations are met.

What you'll need to have

• Strong organisational skills with the ability to prioritise workloads and manage multiple tasks effectively.

• Excellent attention to detail and a commitment to maintaining accurate records and data.

• A proactive approach with a willingness to learn, develop and continuously improve.

• A customer-focused mindset and a passion for delivering great service.

• Strong communication skills and confidence in building relationships with colleagues, brokers and business partners.

• An understanding of the importance of confidentiality, data protection and regulatory compliance.

• The ability to work effectively as part of a team while taking ownership of your individual responsibilities.

What makes you stand out

• Industry knowledge would be an advantage.

• Commitment to achieve CertCII within an agreed timescale.

What we offer

• A competitive salary - let's discuss it

• Hybrid working

• Group Personal Pension - up to 12% employer contribution

• Generous annual bonus scheme: on-target bonus between 6% and 24%

• 25 days annual leave plus bank holidays, and a holiday buy and sell scheme

• An array of health and wellbeing benefits, including private healthcare, income protection and life assurance

• £200 annual personal grant to a charity of your choice

• Encouraged to take at least one volunteering day per year

• Employee Assistance Programme

• Full study support to gain professional qualifications

• Access to virtual GP

• Enhanced maternity and paternity pay

Hear from the hiring manager

"We’re a dynamic, supportive team that values every voice – your ideas will be heard and you’ll have the change to drive real growth in our business."

About us

Ansvar specialise in insurance to the third sector. We cover thousands of risks in the UK, and unlike other insurers, our products are specifically designed for the niches we insure.

Driven by our values of empathy, professionalism and trust, we hold a genuine desire to positively impact the communities we help protect.

Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and have been the 3rd largest UK corporate donor over a decade*, having given away £250 million since 2014. We have ambitious plans to become the UK’s number one corporate donor, with strategic objectives in place to double the Group’s size.

We believe it’s essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better.

At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone.
If you need any additional support during the recruitment process, then please let us know.

*Directory of Social Change’s UK Guides to Company Giving 2017-26

• Company: Ansvar UK
• Role: Underwriting
• Locations: Ansvar
• Remote status: Hybrid
• Employment type: Permanent - Full Time