Unclaimed Asset Coordinator

Jobtailor; Bristol; On-site; GBP 21,000 - 30,000; Full time

Job summary

Jobtailor in Bristol is seeking a detail-oriented information verifier to research and validate asset holder details, and to guide individuals through the recovery journey. You will manage inbound and outbound calls, handle diverse caseloads, and use multiple databases while maintaining accurate records and supporting team activities.

The role requires strong analytical and communication skills, proficiency in Word and Excel, and a proactive, collaborative approach to achieve high-quality

Qualifications

• Strong analytical and information-gathering abilities.
• Excellent organisational skills and ability to manage competing priorities.
• High level of accuracy and attention to detail.
• Clear written and verbal communication skills.
• Confidence speaking with customers and stakeholders over the telephone.
• Proficiency in Microsoft Word and Excel.
• Positive, proactive approach and ability to work collaboratively in a team.

Responsibilities

• Researching and validating information to verify asset holder details.
• Communicating with individuals regarding potential unclaimed assets and explaining the recovery journey.
• Managing inbound and outbound telephone conversations, responding to enquiries and providing guidance.
• Handling a varied caseload using multiple databases, research resources and internal systems.
• Supporting outreach initiatives designed to increase successful reunifications.
• Maintaining accurate records and updating information across internal platforms.
• Assisting with wider team activities and administrative tasks where required.

Skills

Analytical Skills

Information-Gathering Skills

Organisational Abilities

Clear Communication Skills

Customer Engagement

Team Collaboration

Attention to Detail

Proactive Approach

Tools

Microsoft Word

Microsoft Excel

Job description

• Researching and validating information to verify asset holder details
• Communicating with individuals regarding potential unclaimed assets and explaining the recovery journey
• Managing inbound and outbound telephone conversations, responding to enquiries and providing guidance
• Handling a varied caseload using multiple databases, research resources and internal systems
• Supporting outreach initiatives designed to increase successful reunifications
• Maintaining accurate records and updating information across internal platforms
• Assisting with wider team activities and administrative tasks where required

Requirements

• Strong analytical and information-gathering skills
• Excellent organisational abilities and confidence managing competing priorities
• A high level of accuracy and attention to detail
• Clear written and verbal communication skills
• Confidence speaking with customers and stakeholders over the telephone
• Proficiency in Microsoft Office applications, including Word and Excel
• A positive, proactive approach and the ability to work collaboratively within a team
• Motivation to achieve objectives while maintaining high quality standards

Core Competencies

Demonstrates strong analytical and information-gathering skills while maintaining high accuracy and attention to detail. Proficient in managing competing priorities and effectively communicating with customers and stakeholders.

Highest-signal resume keywords

• Analytical Skills
• Information-Gathering Skills
• Organisational Abilities
• Clear Communication Skills
• Microsoft Office Proficiency

ATS Optimization Keywords

Soft Skills

• Attention to Detail
• Proactive Approach
• Team Collaboration
• Customer Engagement

Industry Keywords

• Asset Recovery
• Unclaimed Assets
• Record Maintenance
• Outreach Initiatives
• Inbound and Outbound Communication

Tools & Technologies

• Microsoft Word
• Microsoft Excel