Ultrasound Admin Officer - Flexible Hours (Band 3)

West Hertfordshire Teaching Hospitals NHS Trust; Watford; On-site; GBP 27,000 - 29,000; Full time

Job summary

West Hertfordshire Teaching Hospitals NHS Trust is recruiting a Band 3 Ultrasound Clerical Officer in Radiology. We offer full-time and part-time roles across St Albans City Hospital and Hemel Hempstead General Hospital, Monday to Friday.

You will provide a professional administrative service, managing radiology/ultrasound bookings, referrals and waiting lists, liaising with clinicians and transport services, and using PAS/CRIS/PACS/IEP systems to support timely patient care.

Qualifications

• NVQ3 Customer Care or equivalent experience in a customer facing environment.
• Knowledge of Microsoft Office and information governance and data protection.
• Experience handling confidential information and working with patient administration systems.

Responsibilities

• Manage radiology and ultrasound appointments, referrals and waiting lists.
• Book examinations, monitor pathway targets and coordinate with clinics.
• Advise patients on preparation and escalate risks to patient access or waiting time breaches.

Skills

Communication skills

Organisational skills

Customer service

Education

NVQ3 Customer Care or equivalent

Tools

CRIS

Clinicom

EPR

CERNER

Job description

West Hertfordshire Teaching Hospitals NHS Trust is recruiting a Band 3 Ultrasound Clerical Officer in Radiology. We offer full-time and part-time roles across St Albans City Hospital and Hemel Hempstead General Hospital, Monday to Friday.

You will provide a professional administrative service, managing radiology/ultrasound bookings, referrals and waiting lists, liaising with clinicians and transport services, and using PAS/CRIS/PACS/IEP systems to support timely patient care.