Ultrasound Admin Clerk (Band 3) – Flexible Hours

West Herts Hospitals; St Albans, Hemel Hempstead; Remote; GBP 27,000 - 29,000; Full time

Job summary

West Hertfordshire Teaching Hospitals NHS Trust is seeking a Band 3 Ultrasound Clerical Officer to join the Radiology administration team across St Albans City Hospital and Hemel Hempstead General Hospital. The role involves managing radiology and ultrasound appointments, referrals and waiting lists, with a focus on professional, efficient and patient-centred service.

The post offers both full-time and part-time opportunities, 37.5 hours per week, with a pro rata salary of £27,106–£28,850 per

Qualifications

• NVQ3 or equivalent customer care experience in a face-to-face environment.
• Proficient in Microsoft Office and handling confidential information.
• Knowledge of patient administration systems (CRIS, Clinicom, EPR, CERNER) and information governance.

Responsibilities

• Manage radiology and ultrasound appointments, referrals and waiting lists, book examinations and monitor targets.
• Coordinate with clinicians, wards, transport and external agencies to ensure efficient clinic sessions and patient care.

Skills

Customer service

Administration

Communication

Education

NVQ3 Customer Care

Tools

CRIS

Clinicom

EPR

CERNER

Job description

West Hertfordshire Teaching Hospitals NHS Trust is seeking a Band 3 Ultrasound Clerical Officer to join the Radiology administration team across St Albans City Hospital and Hemel Hempstead General Hospital. The role involves managing radiology and ultrasound appointments, referrals and waiting lists, with a focus on professional, efficient and patient-centred service.

The post offers both full-time and part-time opportunities, 37.5 hours per week, with a pro rata salary of £27,106–£28,850 per