UK Parts Sales Manager

Changan UK R&D Centre Limited; Birmingham; On-site; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic Parts Sales Manager to lead the development of parts supply and pricing in the UK. This role offers an exciting opportunity to shape the business from the ground up, utilizing your analytical and planning skills to enhance customer experience. You will work closely with international teams to ensure high performance and satisfaction levels. With a competitive compensation package and a culturally enriching environment, this position promises to be both rewarding and impactful. If you thrive in a start-up energy within secure corporate structures, this is the role for you.

Benefits

Competitive compensation package

Culturally enriching role

Diverse, multinational team

Start-up energy within secure structures

Qualifications

• Experience in OEM aftersales environment, focusing on parts sales.
• Strong understanding of automotive aftersales trends and processes.

Responsibilities

• Develop spare parts and logistics function for the NSC.
• Create pricing strategies for spare parts and accessories.
• Manage supply agreements and ensure customer satisfaction.

Skills

Parts Sales Management

Logistics Management

Customer Service

Analytical Skills

Communication Skills

Problem Solving

Education

Bachelor's Degree in Business or Engineering

Tools

CRM Software

ERP Systems

Job description

Direct message the job poster from Changan UK R&D Centre Limited

Changan Automobile, one of the world’s leading automotive manufacturers from China, brings a rich heritage and global reach to the UK market. With a presence in Europe & UK since the early 2000s through design and R&D centres, Changan has now established its UK National Sales Company, marking a new commitment to the region. Operations across multiple European markets will begin in 2025, introducing Changan's vehicle lineup that blends European design excellence with advanced Chinese technology. Driven by innovation and quality, Changan is excited to deliver intelligent, stylish, and sustainable mobility solutions tailored for Europe & UK.

About the Role

We are seeking an experienced Parts Sales Manager to lead the setup of parts supply and pricing for the UK.

Reporting to the After Sales Director, the role requires a hands-on approach as we scale the business from the ground up. As the Parts Sales Manager, you will have the unique opportunity to use your analytical, planning and influencing skills to shape the Changan business in the UK. You will understand the market and how to build an appropriate pricing structure. You will be comfortable managing 3rd party suppliers to establish the parts supply structure, ensuring high levels of performance to ensure high levels of customer satisfaction. This will be aligned with and supported by the teams in Europe and China and delivered to the same outstanding levels as the Changan product.

The role will lead a team based in Birmingham.

Requirements

• Several years experience in an OEM aftersales environment, particularly with experience in parts sales and logistics.
• A demonstrated interest in using technology to deliver cost-effective solutions to improve customer experience.
• Strong understanding of automotive aftersales trends, strategies and processes.
• Evidenced experience of working with Dealers to provide excellent customer service.
• Great communication and interpersonal skills, with the ability to work effectively with international, cross-functional teams.
• Strong problem-solving skills, with a strategic mindset and the ability to adapt to changing market conditions.

Duties & Responsibilities

• Develop the spare parts and logistics function for the NSC.
• Collection & use of market-oriented information on import permits, customs clearance requirements, relevant laws/regulations/systems.
• Develop pricing strategies for spare parts & accessories.
• Work cross functionally to enable the supply and commercial agreements for the supply of parts.
• Demand planning/order collection, review, and delivery of NSC’s parts orders.
• Follow up on missing parts orders / back-orders.
• Communicate with central parts warehouse supplier and dealer/workshop facing Teams.
• Take actions to sustain and enhance levels of customer satisfaction.

Other Features

• A culturally enriching role with the opportunity to build something monumental.
• A diverse, multinational team.
• Start-up energy within secure corporate structures.
• Competitive, rewarding compensation package, based on your qualifications and experience.

If you are selected for an interview, our recruitment team will contact you directly. Unfortunately, due to the high volume of applications, we are unable to inform the candidates who are not shortlisted or provide specific feedback.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Industries

  Motor Vehicle Manufacturing

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