UK Ocean Import Specialist - Customs Clearance & Delivery

Top Talent Recruit; Grays; On-site; GBP 30,000 - 38,000; Full time

Job summary

Top Talent Recruit is seeking an Ocean Import Operator for a freight forwarder in Grays, focused on Customs Clearance. You will own import shipments end-to-end, ensuring accuracy of documents and timely delivery.

You will review invoices, packing lists, bills of lading, liaise with customers, overseas agents and hauliers, and apply UK import procedures, incoterms, duty and VAT. The role suits an organised team player comfortable handling multiple shipments.

Qualifications

• 2-3 years' experience in UK import operations, freight forwarding or customs clearance.
• Solid working knowledge of the UK import process and required documents for customs clearance.
• Confident handling of import documentation and customs entries.

Responsibilities

• Take ownership of import shipments from arrival to delivery, keeping files moving and up to date.
• Review commercial invoices, packing lists, bills of lading and other documents for accuracy.
• Identify missing/incorrect information and chase customers, overseas agents and suppliers to resolve it.
• Provide clearance instructions and required documentation to the customs manager and follow through to release.
• Understand and apply UK import procedures: commodity codes, values, incoterms, duty and VAT, and needed certificates.
• Keep customers informed with proactive updates by phone and email.
• Liaise with hauliers, ports, depots and third parties to keep delivery on track.
• Maintain accurate records in the operating system and escalate when needed.
• Support the wider import team during busy periods.

Skills

Import operations

UK import process

Documentation accuracy

Multitasking

Phone & email communication

Team collaboration

Tools

MultiFreight

Job description

Top Talent Recruit is seeking an Ocean Import Operator for a freight forwarder in Grays, focused on Customs Clearance. You will own import shipments end-to-end, ensuring accuracy of documents and timely delivery.

You will review invoices, packing lists, bills of lading, liaise with customers, overseas agents and hauliers, and apply UK import procedures, incoterms, duty and VAT. The role suits an organised team player comfortable handling multiple shipments.