Ocean Import Operator

ALS Recruiting Solutions; Birmingham; On-site; GBP 30,000 - 36,000; Full time

Benefits offered by this job

25 days annual leave

Bank holidays

Bonus

Job summary

ALS Recruiting Solutions in Birmingham is seeking an experienced Ocean Import Operator to join a forwarder team. Location: Birmingham, West Midlands. Package: From £33,000+ plus 25 days annual leave + bank holidays + bonus.

You will handle ocean import shipments end-to-end, manage key customers, and strive to provide proactive updates and competitive rates while ensuring compliance with customs procedures.

Qualifications

• Previous experience working on Ocean/ Sea Freight Shipments.
• Knowledge of complete operations process from Start to Finish including customs.
• Excellent customer service skills.

Responsibilities

• Handling Ocean/Sea Import freight shipments from start to finish.
• Looking after key customers, ensuring all bookings are complete from Start to Finish.
• Ensuring customers are assisted and kept up to date of progress at all times.
• Taking on responsibilities to ensure all customers queries are dealt with.
• Securing the best rates, maximising profit on jobs.
• Completion of Customs declarations - import/export.

Skills

Customer service

Attention to detail

Communication

Job description

Role: Ocean Import Operator - Key Accounts

Location: Birmingham, West Midlands

Package: From £33,000+ plus 25 days annual leave + bank holidays + bonus

We're working with an industry leading forwarder in the Birmingham area that are looking for an excellent and experienced Ocean Import Operator.

If you thrive in a fast-paced logistics environment and want to be part of a business that values your experience, rewards your hard work, and offers genuine career progression, this could be the perfect fit.

Responsibilities:

• Handling Ocean/Sea Import freight shipments from start to finish
• Looking after key customers, ensuring all their bookings are complete from Start to Finish
• Ensuring customers are assisted and kept up to date of progress at all times.
• Taking on responsibilities to ensure all customers queries are dealt with
• Securing the best rates, maximising profit on jobs
• Completion of Customs declarations - import/ export

Requirements:

• Previous experience working on Ocean/ Sea Freight Shipments
• Knowledge of complete operations process from Start to Finish including customs
• Excellent customer service skills