UK Field Service Engineer – Cleaning Equipment

ICE - Industrial Cleaning Equipment; Norwich; Remote; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Private healthcare

21 days annual leave plus bank hols

Enhanced workplace pension scheme

ICE Cube discount and wellbeing portal

Life assurance 2x annual salary

Bonus after years of service

Holiday buy back scheme

Job summary

ICE - Industrial Cleaning Equipment is seeking a Field Service Engineer to perform on-site repair and maintenance across the UK. You will diagnose, service, and repair a range of cleaning machinery, aiming to meet service level agreements and ensure customer satisfaction.

Key requirements include a full UK manual driving licence, strong mechanical knowledge, and the ability to communicate effectively with customers.

Qualifications

• Field service engineers diagnose, service and repair industrial cleaning equipment.
• Strong mechanical, hydraulic, pneumatic and electrical understanding is required.
• Ability to interpret manuals, diagrams and schematics to troubleshoot faults.

Responsibilities

• Provide courteous, knowledgeable support to customers on-site.
• Attend repairs within contracted SLAs and complete follow-up actions as needed.
• Perform scheduled maintenance and PA Test calls; replace parts when required.
• Update job details in the central system and maintain accurate asset data.

Skills

Field service

Mechanical aptitude

Electrical systems

Hydraulic systems

Diagnostic tools

IT skills

Driving licence

Customer communication

Safety compliance

Tools

Diagnostic instruments

Power tools

Tablet devices

Job description

ICE - Industrial Cleaning Equipment is seeking a Field Service Engineer to perform on-site repair and maintenance across the UK. You will diagnose, service, and repair a range of cleaning machinery, aiming to meet service level agreements and ensure customer satisfaction.

Key requirements include a full UK manual driving licence, strong mechanical knowledge, and the ability to communicate effectively with customers.