Field Service Engineer – Industrial Cleaning Equipment

ICE - Industrial Cleaning Equipment; Luton; Remote; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Competitive salary

Private healthcare

21 days annual leave plus bank hazards

Enhanced workplace pension scheme

ICE Cube discount and wellbeing portal

Life assurance 2x annual salary

Bonus after 5 years + increases per追加

Holiday buy back scheme

Job summary

ICE - Industrial Cleaning Equipment seeks a Field Service Engineer to diagnose, service and repair a range of industrial cleaning machines at customer sites across the UK. This field-based role allows your home location to be anywhere in the UK, with travel to sites as required.

You will work to SLAs, provide accurate site reports, order parts, and maintain high safety and quality standards. A full UK driving licence and strong mechanical/electrical knowledge are essential, with opportunities

Qualifications

• Strong mechanical, hydraulic, pneumatic and electrical understanding.
• Excellent communication with customers, colleagues and stakeholders.
• Proficient IT skills, including tablet devices and data entry.
• Experience diagnosing and repairing industrial cleaning equipment.

Responsibilities

• Provide quality customer support with courteous, knowledgeable communication.
• Attend repairs within service level agreements.
• Update jobs in real time on the central database (SSP).
• Order parts and manage van stock re-orders.
• Attend planned maintenance and PA Test calls on schedule.
• Maintain high standards of service and safety compliance.
• Prepare accurate site reports and asset data updates.

Skills

Mechanical aptitude

Strong communication skills

IT proficiency

Diagnostic skills

Education

Industrial equipment repair certifications (advantageous)

Tools

Diagnostic instruments

Hand tools

Power tools

IC engine knowledge

Job description

ICE - Industrial Cleaning Equipment seeks a Field Service Engineer to diagnose, service and repair a range of industrial cleaning machines at customer sites across the UK. This field-based role allows your home location to be anywhere in the UK, with travel to sites as required.

You will work to SLAs, provide accurate site reports, order parts, and maintain high safety and quality standards. A full UK driving licence and strong mechanical/electrical knowledge are essential, with opportunities