UK Field Service Engineer – Cleaning Equipment

ICE; Hounslow; Remote; GBP 32,000 - 54,000; Full time

Benefits offered by this job

Competitive salary

Private healthcare

21 days annual leave + bank holidays

Enhanced workplace pension

ICE Cube discount & wellbeing portal

Life assurance 2x annual salary

Bonus after 5 years of service + every

Holiday buy back scheme

Job summary

ICE is recruiting a Field Service Engineer to diagnose, service and repair a range of industrial cleaning equipment across the UK. You will ensure repairs are completed within SLAs and maintain asset data across customer sites.

The role requires troubleshooting, maintenance planning, and effective customer communication. Candidates should have relevant repair certifications, a valid UK driving licence, and experience with vacuum cleaners, pressure washers, scrubbers and sweepers.

Qualifications

• Relevant certifications or training in industrial equipment repair is advantageous.
• Full UK manual driving licence essential.
• Experience with servicing industrial cleaning equipment is desirable.
• Ability to interpret manuals, schematics and diagrams.

Responsibilities

• Provide quality support to customers with courteous communication.
• Attend and complete repairs within service level agreements.
• Update jobs in real time on the central database (SSP).
• Carry out scheduled maintenance and PA tests on time.
• Order parts and manage van stock to ensure timely repairs.
• Adhere to health and safety rules and company procedures.

Skills

Mechanical aptitude

Customer communication

Technical troubleshooting

Manual dexterity

Strong problem solving

Education

Industrial equipment repair certification

Tools

Diagnostic instruments

Hand tools

Power tools

Tablet devices

Job description

ICE is recruiting a Field Service Engineer to diagnose, service and repair a range of industrial cleaning equipment across the UK. You will ensure repairs are completed within SLAs and maintain asset data across customer sites.

The role requires troubleshooting, maintenance planning, and effective customer communication. Candidates should have relevant repair certifications, a valid UK driving licence, and experience with vacuum cleaners, pressure washers, scrubbers and sweepers.