Remote UK Field Service Engineer – Cleaning Equipment

ICE - Industrial Cleaning Equipment; Hounslow; Remote; GBP 36,000 - 52,000; Full time

Benefits offered by this job

Private healthcare

21 days annual leave

Enhanced pension scheme

Life assurance 2x salary

Discount & wellbeing portal

Job summary

ICE - Industrial Cleaning Equipment is seeking a Field Service Engineer to serve customers across the UK. You will diagnose, service and repair a range of industrial cleaning equipment, ensure repairs meet SLA targets, and maintain accurate data in the central SSP system.

You will perform planned maintenance, PA tests, part ordering and stock management, and provide detailed on-site reports while adhering to safety regulations. A full UK driving licence is essential.

Qualifications

• Proven field service experience preferred.
• Full UK driving licence required.
• Strong diagnostic and repair skills across mechanical and electrical systems.
• Good communication and customer service abilities.
• Able to interpret manuals and schematics.

Responsibilities

• Diagnose, service and repair industrial cleaning equipment to SLA targets.
• Attend planned maintenance and PA test calls when scheduled.
• Update job data in SERVICESMARTPro (SSP) in real time.
• Order parts and manage van stock to avoid breakdown delays.
• Provide detailed site reports after each visit.
• Adhere to Health & Safety rules and company procedures.
• Support continuous improvements in work processes.

Skills

Field service

Maintenance

Diagnostics

Customer service

Mechanical skills

Electrical systems

Hydraulics

Pneumatics

IC engines

Safety compliance

SSP

Tools

SSP software

Job description

ICE - Industrial Cleaning Equipment is seeking a Field Service Engineer to serve customers across the UK. You will diagnose, service and repair a range of industrial cleaning equipment, ensure repairs meet SLA targets, and maintain accurate data in the central SSP system.

You will perform planned maintenance, PA tests, part ordering and stock management, and provide detailed on-site reports while adhering to safety regulations. A full UK driving licence is essential.