UK Field Service Engineer for Industrial Cleaning Equipment

Ice - Industrial Cleaning Equipment; Norwich; Sur place; GBP 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Private healthcare

21 days annual leave + bank holidays

Enhanced workplace pension scheme

ICE Cube discount and wellbeing portal

Life assurance 2x annual salary

Bonus after years of service

Résumé du poste

ICE is seeking a Field Service Engineer to cover the UK, servicing and repairing industrial cleaning equipment such as vacuum cleaners, pressure washers, scrubbers and sweepers. You will diagnose faults, perform planned maintenance, carry out PA tests and ensure SLAs are met on every site visit.

Join a long-established, UK-wide provider with strong safety culture. A full UK driving licence is essential and field-based travel is expected as part of a dynamic team.

Qualifications

• Certification/training in industrial equipment repair is advantageous.
• Full UK manual driving licence essential.
• Experience diagnosing, servicing and repairing industrial cleaning equipment.
• Ability to interpret manuals, schematics and diagrams to troubleshoot equipment.
• Experience in field service engineering in industrial/manufacturing environment.
• Strong physical condition for manual handling.

Responsabilités

• Provide quality support to customers through courteous communication.
• Ensure all jobs are attended to and repairs are completed within SLAs.
• Attend follow-up calls to complete repairs when parts ordered.
• Perform scheduled maintenance and PA tests on time.
• Update all jobs in SERVICESMARTPro and capture data accurately.
• Order parts via the system to complete breakdown calls.
• Maintain vehicle condition and presentation.
• Attend service and business review meetings.

Connaissances

Mechanical aptitude

Communication skills

Problem solving

Physical fitness

IT literacy

Tablet proficiency

Outils

Diagnostic instruments

Hand tools

Power tools

Description du poste

ICE is seeking a Field Service Engineer to cover the UK, servicing and repairing industrial cleaning equipment such as vacuum cleaners, pressure washers, scrubbers and sweepers. You will diagnose faults, perform planned maintenance, carry out PA tests and ensure SLAs are met on every site visit.

Join a long-established, UK-wide provider with strong safety culture. A full UK driving licence is essential and field-based travel is expected as part of a dynamic team.