UK Digital Workplace Lead — Multi-Site IT Excellence

Cytiva; Portsmouth; On-site; GBP 90,000 - 120,000; Full time

Job summary

Cytiva is seeking a Digital Workplace Regional Support Lead (UK) to oversee workplace services across UK sites, including manufacturing, labs, warehouses, and head offices. You will translate global standards into local execution and act as the UK authority for workplace services, guiding regional IT teams and driving continuous improvement.

With 8–12+ years in IT infrastructure or Digital Workplace leadership, you will own service performance, major incident management, and supplier delivery,

Qualifications

• 8–12+ years of experience in IT infrastructure or Digital Workplace leadership.
• Experience leading Site IT teams across multiple sites.
• Proven track record in regulated environments (GxP).

Responsibilities

• Own Digital Workplace outcomes across all UK sites with high reliability and user experience.
• Lead Site IT teams, set standards, build capability, drive accountability.
• Act as regional escalation leader for major incidents and service risks.
• Own regional vendor and partner performance, ensure multi-vendor coordination.
• Drive standardization and modernization of workplace services to align with global strategy.

Skills

Digital Workplace leadership

IT infrastructure

GxP/regulatory awareness

Stakeholder engagement

ServiceNow/ITSM

Tools

M365

Endpoint management

Collaboration platforms

ITSM tooling

Job description

Cytiva is seeking a Digital Workplace Regional Support Lead (UK) to oversee workplace services across UK sites, including manufacturing, labs, warehouses, and head offices. You will translate global standards into local execution and act as the UK authority for workplace services, guiding regional IT teams and driving continuous improvement.

With 8–12+ years in IT infrastructure or Digital Workplace leadership, you will own service performance, major incident management, and supplier delivery,