UK Digital Workplace Lead - Multi-Site, Incident & ITSM

Danaher Corporation; Braunton; Remote; GBP 75,000 - 120,000; Full time

Job summary

Cytiva, part of Danaher's life sciences group, seeks a Digital Workplace Regional Support Lead for the UK to ensure service stability and a high-quality user experience across sites including manufacturing, labs, warehouses, and offices.

You will lead Site IT teams, drive standardization and modernization, manage major incidents, and coordinate multi-vendor delivery while adhering to regulatory requirements.

Qualifications

• 8-12+ years of experience in IT infrastructure or Digital Workplace.
• Experience leading Site IT teams across multiple sites.
• Proven record in regulated environments (GxP) and compliance.
• Strong incident management and supplier delivery focus.
• Excellent stakeholder engagement with senior leaders.

Responsibilities

• Own Digital Workplace outcomes across UK sites with high reliability.
• Lead and govern Site IT teams across the region.
• Act as regional escalation leader for major incidents.
• Manage regional vendor and partner performance.
• Drive standardization, compliance, and modernization of workplace services.

Skills

Leadership

Stakeholder engagement

IT governance

Vendor management

Tools

M365

Endpoint management

Collaboration platforms

ServiceNow

Job description

Cytiva, part of Danaher's life sciences group, seeks a Digital Workplace Regional Support Lead for the UK to ensure service stability and a high-quality user experience across sites including manufacturing, labs, warehouses, and offices.

You will lead Site IT teams, drive standardization and modernization, manage major incidents, and coordinate multi-vendor delivery while adhering to regulatory requirements.