UK Charity Sales & Accounts Growth Leader

Givestar; Greater London; On-site; GBP 110,000 - 170,000; Full time

Job summary

givestar is seeking a Head of UK Charity Sales & Account Management to lead and develop the UK charity commercial function across Sales, Account Management and Enterprise.

You’ll be responsible for day-to-day performance, turning strategy into clear priorities and targets, and ensuring follow-through as givestar grows and expands in the UK market.

You’ll shape processes, forecast effectively, and coach a high-performing team to win new partners and expand existing relationships.

Qualifications

• Proven experience leading and developing a B2B commercial team.
• Experience managing both new business sales and growth across existing accounts.
• Strong sales management experience, including coaching, pipeline management, forecasting.
• Experience bringing structure, clear processes and accountability to a growing commercial team.
• Strong commercial and analytical skills, with the ability to understand the numbers and turn them into action.
• Hands-on leadership and the confidence to get involved in important deals and accounts when needed.
• Strong people management experience, with a track record of developing people and raising standards.
• Experience working through the journey from Series A towards Series B, with an understanding of how a commercial function needs to develop as a business grows.

Responsibilities

• Own day-to-day delivery against UK charity revenue targets across new business, retention and expansion.
• Turn the CRO’s commercial strategy into clear team and individual targets.
• Own forecasting across the function, keeping on top of gaps, risks and opportunities.
• Lead the Sales team to build pipeline, improve conversion and close new charity partners.
• Provide structure and senior support for larger and more complex Enterprise opportunities.
• Coach the team on deal strategy, qualification, negotiation and closing.
• Bring consistency to how opportunities are managed from pipeline through to close.
• Lead the Account Management team with clear accountability for retention, NRR and expansion.
• Bring a structured approach to account planning and identifying growth opportunities across the customer base.
• Make sure expansion opportunities are identified and followed through.
• Make sure there are clear handovers and ownership between Sales and Account Management.
• Put in place a clear weekly and monthly rhythm for reviewing pipeline, forecasting, accounts and performance.
• Maintain high standards for CRM data, forecasting and commercial reporting.
• Use data to understand where performance needs attention and agree what needs to happen next.
• Give the CRO a clear and reliable view of UK charity performance, risks and opportunities.
• Set clear expectations, targets and accountability across Sales, Account Management and Enterprise.
• Coach and develop people across the function.
• Manage performance clearly and consistently.
• Help build a strong team and raise standards as givestar grows.

Skills

B2B leadership

Sales management

Forecasting

Pipeline management

People management

Data analysis

Enterprise sales

Mid-market experience

SaaS experience

Tools

CRM (Salesforce)

Job description

givestar is seeking a Head of UK Charity Sales & Account Management to lead and develop the UK charity commercial function across Sales, Account Management and Enterprise.

You’ll be responsible for day-to-day performance, turning strategy into clear priorities and targets, and ensuring follow-through as givestar grows and expands in the UK market.

You’ll shape processes, forecast effectively, and coach a high-performing team to win new partners and expand existing relationships.