UK-Based CSM for VDI | Pilot to Upsell, Growth

Pangaea Global Associates; United Kingdom; On-site; GBP 37,097 - 89,034; Full time

Job summary

A global technology firm is seeking a Customer Success Manager based in the UK. The ideal candidate will have experience in Customer Success or related fields and knowledge of Virtual Desktop Environments. Responsibilities include managing customer pilots, ensuring smooth rollouts, and maintaining relationships with existing clients. This position offers a competitive salary and the opportunity for a full-time contract.

Qualifications

• Experience in Customer Success, Account Management or Support.
• Good knowledge of Virtual Desktop Environments.
• Strong relationship-building skills.

Responsibilities

• Manage customer pilots and ensure smooth rollout.
• Build strong relationships with customers.
• Coordinate and attend customer meetings.

Skills

Customer Success

Account Management

Virtual Desktop Environments

Job description

A global technology firm is seeking a Customer Success Manager based in the UK. The ideal candidate will have experience in Customer Success or related fields and knowledge of Virtual Desktop Environments. Responsibilities include managing customer pilots, ensuring smooth rollouts, and maintaining relationships with existing clients. This position offers a competitive salary and the opportunity for a full-time contract.