Customer Success Manager

Pangaea Global Associates

United Kingdom

On-site

GBP 37,097 - 89,034

Full time

14 days+

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Job summary

A global technology firm is seeking a Customer Success Manager based in the UK. The ideal candidate will have experience in Customer Success or related fields and knowledge of Virtual Desktop Environments. Responsibilities include managing customer pilots, ensuring smooth rollouts, and maintaining relationships with existing clients. This position offers a competitive salary and the opportunity for a full-time contract.

Qualifications

  • Experience in Customer Success, Account Management or Support.
  • Good knowledge of Virtual Desktop Environments.
  • Strong relationship-building skills.

Responsibilities

  • Manage customer pilots and ensure smooth rollout.
  • Build strong relationships with customers.
  • Coordinate and attend customer meetings.

Skills

Customer Success
Account Management
Virtual Desktop Environments

Job description

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Pangaea Global Associates provided pay range

This range is provided by Pangaea Global Associates. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

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Direct message the job poster from Pangaea Global Associates

Helping Tech Startups Scale with Top Talent using AI | Global Headhunter | Leadership & Wellbeing Coach

Role: Customer Success Manager (VDI)

Location: UK

Type of hire - Full-time UK-based contract

Our Client, a global VDI vendor is looking for their first Customer Success Manager in Europe, based out of the UK,

If you have experience in Customer Success or a suitable field to move into Customer Success like Account Management, Presales or even Support, and you have a good knowledge of Virtual Desktop Environments then this could be the next role for you.

You will be responsible for customer pilots, setup, ensuring smooth rollout, training, renewals, upsell, cross-sell and securing a successful long-term partnership. You will manage a number of existing customers, build strong relationships and ensure customers have an exceptional experience. You will be required to arrange and attend customer meetings.

If this sounds like a match, i'd love to hear from you.

Seniority level
  • Seniority level
    Mid-Senior level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Sales, Consulting, and General Business
  • Industries
    Software Development and IT Services and IT Consulting

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