UEC Receptionist / Ward Clerk

North Cheshire and Mersey NHS Foundation Trust; Warrington; On-site; GBP 21,000 - 26,000; Full time

Job summary

North Cheshire and Mersey NHS Foundation Trust is seeking an Administrative Clerk for the Accident & Emergency Department in Warrington. You will provide essential administrative support, ensuring accurate patient registration and timely data entry into the electronic patient system.

Responsibilities include handling telephone queries, filing, scanning, and booking appointments. You will need excellent communication, organization, and team-working skills with a calm, flexible approach to busy

Qualifications

• Reception experience and excellent attendance record.
• Good communication, time management and interpersonal skills.
• Ability to work as part of a flexible, multi-skilled team.

Responsibilities

• Provide full admin support to the Emergency Department to ensure accurate patient registration.
• Input patient information into the electronic patient system and maintain up-to-date demographic data.
• Answer telephone queries, file records, scan documents and book patient appointments.

Skills

Reception experience

Communication skills

Time management

Teamwork

Tools

Electronic patient system

IT systems

Job description

• The successful candidates will provide full administrative support to the Emergency Department ensuring that patients are registered accurately in an efficient and timely manner.
• You will be responsible for inputting appropriate patient information onto the electronic patient system, ensuring the patient demographic data is updated and answering telephone queries.
• The role will also include filing records, scanning, and booking patient appointments.
  We are looking for bright and friendly skilled workers with passion and vision. Are you a motivated, enthusiastic and energetic person that we are looking for? This could be an excellent opportunity for you to join a multi-skilled administration team in the Accident & Emergency Department., Previous experience as an Administration Clerk with a working knowledge of a ward environment would be desirable. Good communication and time management skills are essential.
• Applicants should have reception experience and should have an excellent attendance record.
• You should be a calm, organized and well-motivated person with a positive and flexible approach to your work. The post involves contact with patients and their families; therefore, excellent communication skills are vital. You should possess good keyboard, IT and interpersonal skills. You should be able to demonstrate the ability to work as part of a team and have a flexible approach to your working hours.
  Our mission, vision and values are at the heart of North Cheshire and Mersey NHS Foundation Trust (NCM). They underpin everything we do and everything we aspire to be as an organisation

Our mission is to be exceptional for our patients, our communities and each other. Our vision is to be a great organisation providing excellent healthcare and opportunities to work and learn. Our approach to healthcare is founded on our four core values: Kind - we are caring, supporting and respectful to everyone Open - we are honest, transparent and open to new ways of working Fair - we listen, value our differences and are inclusive to all One team - we work well together and with our communities We employ almost 6,500 people from more than 80 nationalities and are fully committed to being an equal, diverse and inclusive employer. Our culture and values ensure that everyone is treated with dignity and respect, and that no job applicant or employee is disadvantaged at any stage of their journey. We are also proud to be an Armed Forces Friendly organisation and welcome applications from members of the Armed Forces community, including veterans, reservists and families. Working at NCM means becoming part of a dedicated team of clinical and support staff who are passionate about keeping people well and supporting wellbeing.