Twilight Fulfilment Shift Manager - Lead & Optimize Ops

EVRi International; Barnsley; On-site; GBP 36,000 - 40,000; Full time

Job summary

EVRi Barnsley is seeking an experienced Fulfilment Twilight Shift Manager to lead the twilight operation, coordinating multiple teams to meet daily plans and service targets. The role involves coaching managers, monitoring throughput, and ensuring safety and quality across the site.

You will drive cost controls, optimise labour allocation and push continuous improvement while maintaining strong communication with site leadership. Twilight shift includes weekend work at Barnsley.

Qualifications

• Proven experience in warehouse, fulfilment, logistics or fast-paced environment.
• Experience managing teams and leading through supervisors.
• Strong understanding of KPIs, productivity, labour planning and cost control.
• Ability to analyse performance and make effective decisions under pressure.
• Strong commitment to health and safety, operational quality and service delivery.
• Excellent communication and people management skills.
• Flexible with twilight shifts, including weekends.

Responsibilities

• Take ownership of all operational areas during the twilight shift, ensuring daily plans and service targets are achieved.
• Lead, coach and develop operational managers, team leaders and frontline colleagues, building a culture of accountability and high performance.
• Monitor productivity, volumes and KPIs, identifying issues and implementing corrective actions to keep the operation on track.
• Manage labour planning, resource allocation, overtime and agency usage to ensure resources are aligned with operational demand and budgets.
• Drive continuous improvement initiatives to increase efficiency, improve throughput and reduce operational costs.
• Ensure compliance with all health and safety policies, risk assessments and safe working practices, investigating incidents and implementing preventative measures where required.
• Maintain high standards of operational quality, processing accuracy and service delivery, ensuring deadlines and network commitments are met.
• Lead shift briefings, performance reviews and handovers, maintaining clear communication across departments and shifts.
• Manage performance, employee relations and colleague development, supporting engagement, wellbeing and succession planning.

Skills

Leadership

People management

KPIs

Labour planning

Safety

Communication

Job description

EVRi Barnsley is seeking an experienced Fulfilment Twilight Shift Manager to lead the twilight operation, coordinating multiple teams to meet daily plans and service targets. The role involves coaching managers, monitoring throughput, and ensuring safety and quality across the site.

You will drive cost controls, optimise labour allocation and push continuous improvement while maintaining strong communication with site leadership. Twilight shift includes weekend work at Barnsley.