Twilight Childline Practitioner: Overnight Support

NSPCC; Glasgow; Hybrid; GBP 15,000 - 19,000; Part time

Benefits offered by this job

Rota allowance 10.5%

Job summary

NSPCC is recruiting a part-time Childline Twilight Practitioner in Glasgow. The role supports young people during late/night hours and trains volunteers to provide safe, compassionate conversations. You will lead safeguarding decisions on shift and supervise volunteers to maintain service quality.

You will work a hybrid rota across daytime, twilight and night shifts; a 10.5% rota allowance is included. Commitment to protecting children underpins all activity.

Qualifications

• Strong background working with children and young people in safeguarding contexts.
• Ability to support and coach volunteers during shifts.
• Resilience and compassion in emotionally challenging situations.

Responsibilities

• Support volunteers as they talk to children during twilight shifts.
• Lead on on-shift safeguarding decisions.
• Provide supervision, coaching, and training to volunteers outside shifts.
• Ensure every child receives a high-quality service and support the twilight team.

Skills

Safeguarding with children

Team support and coaching

Emotional resilience

Job description

NSPCC is recruiting a part-time Childline Twilight Practitioner in Glasgow. The role supports young people during late/night hours and trains volunteers to provide safe, compassionate conversations. You will lead safeguarding decisions on shift and supervise volunteers to maintain service quality.

You will work a hybrid rota across daytime, twilight and night shifts; a 10.5% rota allowance is included. Commitment to protecting children underpins all activity.