TV Shopping Account Executive

TN United Kingdom; London; On-site; GBP 30,000 - 60,000; Full time

Job summary

An established industry player seeks a dedicated Account Coordinator to manage the QVC UK Account effectively. This role focuses on reaching commercial targets, enhancing community engagement, and maintaining the brand's top position in the beauty sector. You'll collaborate with key stakeholders, oversee inventory management, and support new product development initiatives. If you possess strong communication skills and a knack for building relationships, this opportunity offers a dynamic environment where your contributions will drive success and sustainability goals.

Qualifications

• Experience in key account coordination and building strong business relationships.
• Experience with QVC or similar home shopping companies preferred.

Responsibilities

• Support management of channel inventory requirements and maintain optimal stock levels.
• Assist in creating a consumer-focused promotional calendar for ELEMIS best-sellers.

Skills

Account Coordination

Relationship Building

Commercial Acumen

Communication Skills

Organizational Skills

Interpersonal Skills

Job description

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Support and coordinate the effective management of the QVC UK Account to reach commercial targets, increase and re-engage the community, and maintain No.1 Beauty brand position.

Key contact and responsibility for account support and sales liaison with ELEMIS operations: Management of critical path, purchasing, forecasting liaison, inventory movement, and maximization with all key stakeholders at ELEMIS and QVC.

Key Responsibilities

1. Support effective management of channel inventory requirements by liaising with purchasing and supply chain to maintain optimal stock levels, follow purchasing processes, and uphold preferred vendor status with QVC.
2. Assist in creating, costing, and executing a consumer-focused promotional calendar, including top-tier promotions and ongoing ranging of ELEMIS best-sellers for replenishment.

Account Co-ordination

1. Help develop the annual plan for TV Shopping aligned with ELEMIS UK strategy, including promotional lines, NPD, exclusives, and reorder lines, all proposed and costed per ELEMIS guidelines.
2. Build positive relationships with key QVC UK contacts and maintain shared trackers.
3. Ensure buy confirmations are communicated to demand planning & operations, and subsequent steps are initiated.
4. Monitor QA process managed by TV Shopping Supply Chain Coordinator to ensure timely evaluation and delivery.
5. Work closely with ELEMIS TV Shopping Supply Chain Coordinator to ensure timely order placement and full visibility of show dates and deadlines.
6. Lead weekly PO and critical path review meetings, ensuring documentation and trackers are up to date.

Inventory Management

1. Assist in monitoring and managing QVC-held inventory, ensuring acceptable sale and return rates, and SKU-specific plans, communicating risks and opportunities.
2. Ensure effective management of ELEMIS inventory through collaboration with purchasing and supply chain, considering stock, business cases, and NPD forecasts.
3. Monitor and manage QVC exclusive collateral and accessories inventory, ensuring no stockouts, and review catalog status regularly.

New Product Development

1. Participate in weekly team meetings to monitor exclusive product statuses and briefings on new projects following QVC UK brainstorms.

Commercial

1. Support reporting on channel and commercial performance, tracking airtime and live sales.
2. Coordinate show reports for senior management, including sales updates and post-show improvement areas.

Sustainability Responsibility

Ensure all duties contribute to ELEMIS' sustainability goals across Climate, Biodiversity, and People pillars.

Skills, Knowledge & Expertise

• Experience in key account coordination/support and building strong business relationships.
• Experience with QVC or similar home shopping/online/mail order companies preferred.
• Commercial acumen with the ability to champion the QVC business.
• Excellent communication and organizational skills.
• Strong influencing and interpersonal skills.