Tutoring & Academic Support Coordinator

Commonwealth Of Virginia; Norwich; On-site; GBP 41,000 - 56,000; Full time

Job summary

Norfolk State University seeks an Academic Success Coordinator to ensure a fair, equitable learning environment and to provide innovative, cost-effective programs and services for students and staff.

The role oversees the tutoring lab, recruits and trains tutors, coordinates schedules, and analyzes tutoring needs. Collaboration with faculty and leadership will drive academic support initiatives and continuous improvement.

Qualifications

• Related experience in an educational setting.
• Strong written and oral communication skills.
• Organizational and supervisory experience in an educational setting.
• In-depth knowledge of learning assistance models and best practices.
• Ability to establish and assess work expectations.
• Strong interpersonal and written/oral communication skills.
• Ability to work with diverse groups of students, faculty, and staff.
• Experience using spreadsheets and MS Office.

Responsibilities

• Oversee tutoring lab and provide regular assistance to faculty, staff, and students.
• Coordinate, develop, and manage tutoring assignments and schedules.
• Hire, train, supervise, and evaluate tutors.
• Maintain tutoring data and generate reports.
• Collaborate with faculty and leadership to develop academic support initiatives.
• Coordinate training programs and workshops for tutors.
• Lead the university tutoring services advisory board.

Skills

Communication skills

Organizational skills

Management experience

Learning support knowledge

Data & reporting

Interpersonal skills

Diversity collaboration

MS Office / spreadsheets

Education

Master’s degree in education

Bachelor’s degree in education or related field

Tools

Microsoft Office Suite

Job description

Norfolk State University seeks an Academic Success Coordinator to ensure a fair, equitable learning environment and to provide innovative, cost-effective programs and services for students and staff.

The role oversees the tutoring lab, recruits and trains tutors, coordinates schedules, and analyzes tutoring needs. Collaboration with faculty and leadership will drive academic support initiatives and continuous improvement.