Trustee & Client Relations Administrator (Hybrid)

JTC Group; Saint Helier; Hybrid; GBP 32,000 - 50,000; Full time

Job summary

JTC Group in Jersey is seeking a Trust Administrator to join our Employer Solutions team within Institutional Client Services. The role focuses on administering Corporate Trust structures including International Pension Plans and Share Plans, delivering accurate, timely administration while ensuring regulatory compliance.

You will process periodic trust reviews, AML checks, prepare trustee minutes, arrange investment switches, and support client servicing with internal and external stakeholders.

Qualifications

• Educated to A-level standard or equivalent.
• Excellent telephone skills and client-facing experience.
• Ability to work to tight deadlines and under pressure.
• High level of accuracy and attention to details.
• Administration experience desirable.

Responsibilities

• Preparing Minutes to formalise Trustee decisions.
• Assisting with receipt of regular Trust contributions.
• Arranging invoice settlement.
• Arranging investment switches.
• AML and risk reviews for new and current business.
• Approved fund range review.
• Assisting with Trustee review of accounts.
• Collaboration with internal teams to service clients.
• External communication with members and clients.
• Supporting and mentoring new team members when required.
• Reducing risk of error by following set procedures.
• Ensuring communications follow standard JTC format.
• Ensuring timely and accurate completion of all work.
• Participating in ad-hoc project work and new client take on.
• Adhere to Risk & Associate Compliance procedures and AML legislation.
• Adhere to JTC core values and behaviours.
• Any other duties as deemed necessary by Management.

Skills

Excellent telephone skills

Attention to detail

Deadline-driven

Organisational skills

Client service orientation

Education

A-levels or equivalent

Job description

JTC Group in Jersey is seeking a Trust Administrator to join our Employer Solutions team within Institutional Client Services. The role focuses on administering Corporate Trust structures including International Pension Plans and Share Plans, delivering accurate, timely administration while ensuring regulatory compliance.

You will process periodic trust reviews, AML checks, prepare trustee minutes, arrange investment switches, and support client servicing with internal and external stakeholders.