Trust IT Manager - Dulwich

PlanetRecruitment; Sydenham; On-site; GBP 37,000 - 42,000; Full time

Benefits offered by this job

Pension Scheme

Eye care scheme

Mental health first aid

Employee assistance programme

Job summary

PlanetRecruitment seeks an experienced Trust IT Manager for a Dulwich-based role supporting schools within a Trust. You will manage the ICT network, ensure availability and security, and collaborate with SLT to shape IT strategy.

The ideal candidate has 2–3 years’ experience in a school setting, strong communication, and a proactive approach to service improvement. DBS check is required. Salary £37,000–£42,000 with benefits.

Qualifications

• A passion for IT with 2–3 years’ experience in a school as an IT Network Manager/IT Manager.
• Experience upgrading a school IT Network system.
• Strong communication and customer service skills.

Responsibilities

• Managing the school’s network infrastructure and ICT-based applications.
• Overseeing day-to-day IT operations and the workload of IT Technicians.
• Providing technical advice and training to staff for effective system use.
• Ensuring security, backups, and monitoring of key systems.

Skills

Microsoft Certification

Cisco

AD

DNS

DHCP

GP

WDS

WSUS

Citrix

Exchange

Job description

Trust IT Manager - Dulwich (AW200001) Sydenham, England

Salary: GBP37000 - GBP420000 per annum

Role: Trust IT Manager

• Pension Scheme
• Eye care scheme
• Mental health first aid
• Employee assistance programme

Our client are looking for an experienced and enthusiastic Trust IT Manager who has a real flair for technology mixed with a passion for providing exemplary service to our customers to support schools within a Trust in Dulwich London.

As Trust IT Manager you will be responsible for the management, installation, maintenance, availability, and security of the schools’ ICT network as well as working closely with the Senior Leadership Team to help develop the IT across the school and help put plans in place for projects. You must be dedicated to delivering the support service in a manner that embraces our company values. It is your job to facilitate communication between your school and the business, keep up to date with what services the business offer, and manage the accounts of your customers.

The successful candidate will be responsible for monitoring, maintaining, developing and managing a wide range of IT Systems across a schools Infrastructure,

Key Responsibilities include:

• Managing the school’s network infrastructure and ICT based applications.
• Managing the day-to-day workload of IT Technicians and assisting with their development.
• Providing technical advice, training, and support to staff to enable them to make effective use of systems.
• Day-to-day management of all IT operations ensuring all requests are dealt with in an efficient manner
• Monitoring and maintaining all key systems including switches, virtual & physical server environments and backups.
• 2nd/3rd line support.
• Enforcing and monitoring in line with school policies.
• Training of internal staff.
• Line manage and take responsibility for the work of the ICT support staff to ensure they carry out their duties effectively and receive adequate support, guidance, and training to provide a high-quality ICT support service.

Our ideal candidate will have:

• A passion for IT with at least 2-3 years’ experience of working in a school as an IT Network Manager/ IT Manager.
• An excellent understanding of the requirements and responsibilities of working within the school environment.
• Experience in upgrading a school IT Network system.
• Self-motivation with strong communication and interpersonal skills as well as having exceptional customer service skills.
• The ability to work within a team as well as independently and have an aptitude for problem solving and a proactive approach to identifying ways to improve services provided by your team.

Key Areas of technical expertise

Requirement

Microsoft Certification

Cisco

AD, DNS, DHCP, GP, WDS, WSUS

Citrix

Exchange

The role is offered on a full-year, full-time basis and the successful candidate will be subject to an enhanced DBS check.

In return, we are offering a salary of between £37,000 - £42,000 negotiable for the right person, benefits include salary sacrifice pension scheme, benefits & wellbeing Hub including electric/hybrid car leasing scheme, cycle Scheme, eye care voucher scheme, employee assistance programme, employee recognition platform and online retail discounts scheme.