IT Manager

PlanetRecruitment; Sydenham; On-site; GBP 33,000 - 41,000; Full time

Benefits offered by this job

Salary sacrifice pension

Wellbeing Hub including cycle & ebike

Eye care voucher

Employee assistance programme

Employee recognition platform

Online retail discounts scheme

Job summary

PlanetRecruitment is seeking a dedicated IT Manager for a UK educational setting. You will oversee the curriculum and admin ICT network, ensuring security, reliability and performance.

The role involves leading the ICT team, coordinating with senior management on upgrades and projects, and providing training and support to staff. DBS check is required.

Qualifications

• Experience as an IT Manager in a school setting is required.
• Strong understanding of school ICT infrastructure and security.
• Ability to lead an ICT team and manage customer service quality.

Responsibilities

• Oversee the school's ICT network management and security.
• Coordinate with senior management to plan IT projects and upgrades.
• Provide technical training and staff support for effective system use.
• Manage day-to-day IT operations and 2nd/3rd line support.
• Prepare weekly updates and monthly service reviews for stakeholders.
• Ensure adherence to school policies and schedules.

Skills

IT leadership

Stakeholder comms

Problem solving

Customer service

Tools

Microsoft 365

Backups

Switches

Servers

Job description

Our client is current seeking an IT Manager who is motivated and enthusiastic about technology. The ideal candidate should have a natural flair for technology, working within an education environment, a strong willingness to learn and a passion for providing exceptional service to our customers.

As the IT Manager, you will be accountable for overseeing the management, installation, maintenance, availability and security of the curriculum and administrative ICT network, including the hardware and software infrastructure of the schools ICT network. You will also collaborate with the Senior Management team to aid in the development of the schools IT infrastructure and put in plans for projects. Your role will be pivotal in ensuring the schools ICT network is optimised for effective teaching and learning while ensuring its security and stability.

Your commitment to delivering the clients IT on support service in a manner that reflects our company values is crucial. As part of your role, you will be responsible for fostering effective communication between your school and the business, this will involve staying informed about the services and solutions the client can offer, as well as managing customer accounts.

Key Responsibilities include:

• Managing the schools network infrastructure and ICT based applications
• Monitoring and maintenance of all key systems including switches, virtual & physical server environments, Microsoft 365 and backups.
• Providing technical advice, training and support to staff to enable them to make effective use of systems.
• Day to day management of all IT operations ensuring all requests are dealt with in an efficient manner
• Monitoring and maintaining of all key systems including switches, virtual & physical server environments and backups.
• Line manage and take responsibility for the work of the ICT support staff.
• 2nd/3rd line support.
• You will be required to provide a weekly service update email to the key contacts for these Trusts and prepare and present a monthly service review report including reporting on any SLA failures.
• Enforcing and monitoring in line with school policies.
• Training of internal staff.

Our ideal candidate will have:

• A strong passion for IT, with at least of 2-3 years of experience working as an IT Manager/Network Manager/Senior ICT Consultant within a school setting
• An exceptional understanding of the requirements and responsibilities of working within the school environment.
• Experience in upgrading a school IT Network system.
• Self-motivation, with excellent communication skills and interpersonal skills, as well as exceptional customer service skills.
• The ability to work both on your own and as part of a team, with a talent for problem-solving and a pro-active approach to identifying opportunities to enhance the services provided by the team.

The role is offered on a full year, full-time basis and the successful candidate will be subject to an enhanced DBS check.

In return, we are offering a salary of between £33,000 – £41,000 negotiable for the right person, benefits include salary sacrifice pension scheme, benefits & wellbeing Hub including cycle & ebike scheme, eye care voucher scheme, employee assistance programme, employee recognition platform and online retail discounts scheme.

Summary of benefits include:

• salary sacrifice pension scheme
• benefits & wellbeing Hub including cycle & ebike scheme
• eye care voucher scheme
• employee assistance programme
• employee recognition platform
• online retail discounts scheme