ICT Consultant - Dulwich

PlanetRecruitment; Sydenham; On-site; GBP 28,000 - 33,000; Full time

Benefits offered by this job

Pension Scheme

Eye care scheme

Mental health first aid

Employee assistance programme

Job summary

PlanetRecruitment seeks an ICT Consultant to support a secondary school in Dulwich, ensuring reliable IT across all sites. You’ll maintain hardware, install software, manage accounts, and help teachers deliver ICT-enabled learning.

The role requires 2+ years in ICT support, strong communication, and a proactive approach. DBS checks and safeguarding are required, with a salary of £28,000–£33,000 per year and a benefits package.

Qualifications

• At least 2 years’ ICT Technician/2nd line support experience, preferably in education.
• Strong technical background and commitment to customer service.
• Ability to explain technical issues in plain language.

Responsibilities

• Maintain IT hardware and services across the school sites.
• Install/repair computers with standardised apps and networking software.
• Provide user support and resolve technical problems.
• Maintain knowledge of Office365 and common apps.
• Work independently and with the team; communicate effectively.

Job description

ICT Consultant - Dulwich (AW200002) Sydenham, England

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Salary: GBP28000 - GBP33000 per annum

Role: ICT Consultant

• Pension Scheme
• Eye care scheme
• Mental health first aid
• Employee assistance programme

Our client are looking for an ICT Consultant who has a real flair for technology mixed with a passion for providing exemplary service to our customers to join our team supporting a secondary school in Dulwich.

You will be responsible for maintaining all IT hardware and services across the schools’ sites as well as helping the schools improve the standard of their ICT provisions and enable them to deliver effective teaching and learning through ICT solutions.

You will facilitate communication between your school and turn IT on keeping them up to date with what services turn IT on can offer and manage the accounts of your customers. You will be skilled in maintaining school computer equipment, installing new and existing software across the network, provide technical support for users and resolve identified technical problems. You will also have good knowledge of common user applications and good experience of using Microsoft Office365.

The ideal candidate will ideally have at least 2 years’ experience in working in a previous ICT Technician/2 nd line support preferably in the education sector although not essential.

You will be passionate about IT with a strong technical background, be self-motivated and enjoy providing excellent customer service. This role requires you to be a team player, have strong communication and organisation skills along with a courteous manner with the ability to explain technical issues in layman’s terms to our customers.

You should be able to work independently and have an aptitude for problem solving and a proactive approach to identifying ways to improve services provided by your team.

Responsibilities include:

• Resolve and manage any technical issues that impacts the running of the school’s function by providing robust technical solutions
• Installation or repair of computers with standardised applications and networking software, diagnosing, and solving problems that develop in their operations.
• Respond to a wide range of technical duties associated with the computer network and desktop services, primarily in connection with existing installations and upgrading of these installations. (Desktop computers, iPads, printers, telephones, scanners, projectors, pa equipment, AV lecterns and hardware)

The role is offered on a full-time, full year basis and successful candidate will be subject to an enhanced DBS and safeguarding checks.

In return, we are offering a salary of between £28,000 - £33,000 negotiable for the right person. Benefits include a pension scheme, cycle/ebike scheme, eye care voucher scheme, mental health first aid, employee assistance programme and employee recognition scheme.