Tribunal Administration Specialist – Hybrid

Kent County Council; Maidstone; Hybrid; GBP 22,000 - 30,000; Full time

Job summary

Kent County Council is seeking a full-time Tribunal Administration Assistant for the SEND Tribunal Team in Maidstone. The role supports Tribunal Officers, assists with SEND Tribunal appeals, and requires strong organisation and IT skills.

You will handle sensitive information and interact with professionals and the public by phone in a busy, dynamic environment. The team operates a hybrid model with at least 2 days in the office and occasional travel to external meetings.

Qualifications

• Highly organised with excellent IT and problem-solving skills.
• Confident in dealing with professionals and members of the public over the phone.
• Able to handle highly sensitive and confidential information.

Responsibilities

• Assist Tribunal Officers in handling SEND Tribunal appeals and related processes.
• Collaborate with team members to ensure smooth operation and meet deadlines.
• Deal with professionals and the public on the telephone in a courteous, accurate manner.
• Maintain discretion in handling sensitive information and records.

Skills

Organisation

IT skills

Problem solving

Telephone communication

Job description

Kent County Council is seeking a full-time Tribunal Administration Assistant for the SEND Tribunal Team in Maidstone. The role supports Tribunal Officers, assists with SEND Tribunal appeals, and requires strong organisation and IT skills.

You will handle sensitive information and interact with professionals and the public by phone in a busy, dynamic environment. The team operates a hybrid model with at least 2 days in the office and occasional travel to external meetings.