TEMP EHCP (Education Health & Care Plan) Tribunal Co-ordinator

Devon County Council; Exeter; Hybrid; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Hybrid working

Flexible hours

Job summary

Devon County Council is seeking an organised EHCP Tribunal Co-ordinator to provide administrative support to a fast-paced Tribunal Service on a temporary placement of up to 6 months. The role involves managing correspondence, creating case files, processing tribunal documents, preparing bundles and monitoring deadlines to ensure timely actions by the EHCP Tribunal Officers.

It requires strong MS Office skills, excellent attention to detail and the ability to work with sensitive information in a

Qualifications

• Experience in administrative or business support roles in busy office environments.
• Ability to manage high volumes of emails and documentation while meeting deadlines.
• Confidential handling of sensitive information in line with data protection requirements.
• Excellent organisational and prioritisation skills to support a busy Tribunal Team.
• Strong written and verbal communication skills in English.

Responsibilities

• Manage a high-volume shared mailbox and process incoming correspondence.
• Create and maintain electronic case files for SEND Tribunal appeals.

Skills

Organised

Proactive

Attention to detail

Multitasking

Communication skills

English fluency

Tools

Microsoft Office

Outlook

Word/Excel/Teams

Job description

The SEND Resolution Team is seeking an organised and proactive EHCP Tribunal Co-ordinator to provide administrative support to a busy and fast-paced Tribunal Service on a temporary placement up to 6 months. This is an excellent opportunity for an experienced administrator who thrives in a high-volume environment and can manage competing priorities whilst maintaining excellent attention to detail. The successful candidate will play a key role in supporting the administration of SEND Tribunal appeals, helping to ensure statutory deadlines are met and case records are maintained accurately. Key responsibilities will include:

• Managing a high-volume shared mailbox and processing incoming correspondence.
• Creating and maintaining electronic case files for children and young people involved in SEND Tribunal appeals.
• Processing incoming Tribunal documentation, including Orders and Directions, and ensuring actions are allocated to the appropriate EHCP Tribunal Officer or SEND Resolution Partner.
• Preparing, collating and quality-checking Tribunal bundles, ensuring documents are accurate, complete and submitted within required timescales.
• Monitoring key deadlines and maintaining accurate records and trackers.
• Uploading, filing and organising large volumes of case documentation.
• Supporting the Tribunal Team with a range of administrative tasks to ensure the effective running of the service.
• Handling sensitive and confidential information appropriately and in line with data protection requirements., The Council offers flexible working arrangements in terms of when and where people work e.g. hybrid working, part-time, condensed hours etc. We are committed to safeguarding and promoting the welfare of children and vulnerable adults and expect all staff and volunteers to share this commitment.
• This role requires the ability to fulfil all spoken aspects of the role with confidence and fluency in English.
• Personal data we collect from you will be processed in accordance with the
  Have previous experience in an administrative or business support role within a busy office environment.
• Be highly organised and able to prioritise competing demands effectively.
• Be confident working with high volumes of emails, documentation and deadlines.
• Have excellent attention to detail and be able to process information accurately.
• Be comfortable reading and interpreting Tribunal correspondence and identifying the appropriate actions required.
• Have strong communication and organisational skills.
• Be proficient in Microsoft Office applications, particularly Outlook, Word, Excel and Teams.
• Be able to work independently whilst also providing effective support to a wider team.
• Remain calm and professional when working under pressure in a demanding statutory service.
• Experience of working within SEND, education, children's services, complaints, legal administration or another statutory service environment would be advantageous, although it is not essential. This role would suit a highly organised administrator who enjoys working in a fast-paced environment, takes pride in accuracy and attention to detail, and can effectively manage a demanding workload whilst supporting a busy Tribunal Team. Internal Applicants, please note: If you are an existing DCC employee, please use your iTrent Employee Self Service (ESS) details to log in and apply.
• DCC embraces the positive benefits of a diverse workforce and is committed to providing an environment that is inclusive and safe. We welcome applications from people who share our commitment to stop discrimination, challenge inequality and promote diversity across Devon. More information can be found on our