Triage Clinician

Berkshire Healthcare Nhs Foundation Trust; Bracknell; Sur place; GBP 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Flexible working

NHS pension

Learning and development

Cycle to Work

Car leasing

Free parking

Résumé du poste

Berkshire Healthcare NHS Foundation Trust in Bracknell is seeking a Band 6 Triage Clinician to join the Bracknell Community Nursing Team. The role combines office and home visits, providing clinical triage and immediate clinical advice to callers including healthcare professionals and patients.

You will work with clinical nursing staff to prioritise urgent cases, maintain professional registration, and ensure high-quality care in the community. A UK resident with access to a car is required.

Qualifications

• NMC Current PIN.
• At least 2 years physical nursing experience within a community setting.
• Excellent critical thinking skills to make clinical decisions from caller information.

Responsabilités

• Work as a key member of the Triage Team.
• Provide expert clinical advice that oversees entry into the service.
• Maintain up-to-date statutory and mandatory training.
• Hold professional registration and adhere to codes of practice.
• Collaborate with admin staff to provide high-quality clinical triage.
• Assist admin staff by reviewing cases requiring additional clinical advice.
• Provide urgent clinical support to patients at home and in-clinic settings.
• Prioritise tasks to ensure effective delivery during high demand.
• Liaise clinical information with Nursing Staff to ensure continuity of care.

Connaissances

NMC PIN

Community nursing

Critical thinking

Description du poste

Job summary

An exciting career opportunity has arisen for a Band 6 Triage Clinician to join the Bracknell Community Nursing Team - this role is both office and practice-based.

The Triage Clinician will provide clinical support, assistance and professional expertise to all callers to the Clinical Nursing Triage, including both healthcare professionals and patients within Bracknell. The service is the main point of access for Bracknell Community Nursing taking referrals from professionals and patients requiring healthcare services and the Trust Health Hub.

Within this position you will be required to demonstrate sound clinical reasoning and have a positive enthusiastic approach to the role. This role is partially office based and also working with patients in their own homes as part of the urgent nurse support. Also, the role may be supporting one of our community clinics on site in Bracknell.

We are a friendly and supportive team, looking for highly motivated RNs who demonstrate a passion for delivering care to the community. Your role will be pivotal in ensuring the local community receive the highest quality of care in their own homes.

As a Triage Clinician, no day is the same and you will be communicating with patients and service providers of varied needs.

Please note you must currently be in the UK with access to a car for work purposes to be eligible for this role.

Main duties of the job

• To work as a key member of the Triage Team.
• To offer sound expert clinical advice that oversees entry into our service.
• To maintain up-to-date Statutory and Mandatory training and be prepared to rotate into clinical services as necessary to maintain clinical skills.
• To hold professional registration and adhere to professional codes of practice and conduct.
• To work in conjunction with administrative support staff and the community nursing service to provide high quality, clinical triage using knowledge, skills, critical thinking and professional judgement.
• To assist the administrative support staff where required by accepting the transfer of cases requiring additional clinical advice, reviewing recorded clinical information and offering advice.
• To provide urgent clinical support to patient in their own homes and in-house clinic support.
• To control and manage calls effectively by using skilled questioning, active listening and excellent verbal communication skills in a calm, professional manner.
• The Community Triage Nurse will possess the ability to prioritise tasks, cases and situations appropriately to ensure effective delivery of services during periods of high demand.
• To liaise and communicate clinical information verbally and/or via telephone to Clinical Nursing Staff as appropriate to ensure continuity of care for the caller.

About us

Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we’re committed to providing the best possible care to people across Berkshire. As an employer, we’re committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.

Our values at Berkshire Healthcare are:

• Caring for and about you is our top priority
• Committed to providing good quality, safe services
• Working Together with you to develop innovative solutions

Benefits

• Flexible working options to support work-life balance
• 27 days' annual leave rising with service + opportunity to buy and sell
• Generous NHS pension scheme
• Excellent learning and career development opportunities
• 'Cycle to Work' and car leasing scheme including electric vehicles
• Access to a range of wellbeing tools and services
• Discounts at hundreds of popular retailers and restaurants
• Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
• Generous maternity, paternity, adoption and special leave
• Free parking across Trust sites

Must haves for this role

• NMC Current PIN
• At least 2 years physical nursing experience within a community setting
• Excellent critical thinking skills to be able to make clinical decisions based on information callers provide

We are committed to equal opportunities and welcome applications from all sections of the community. Accreditations include Stonewall Proud Employer, Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.