Travel Systems Support Specialist

Global Travel Collection; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

Global Travel Collection, located in Greater London, seeks a dedicated advisor to manage travel requests and support advisors in complex ticketing. Candidates should possess at least 5 years in travel management, with a strong command of booking systems including Sabre and Amadeus.

The role involves a flexible full-time schedule, with varied hours. Ideal candidates are exceptional communicators with a deep understanding of travel processes across leisure and business sectors, eager to provide high-quality support in a fast-paced environment.

Qualifications

• Minimum of 5 years’ experience in business and/or leisure travel.
• Exceptional communication and customer service skills.
• Ability to perform effectively in a fast-paced environment.

Responsibilities

• Manage requests submitted via Salesforce.
• Assist Advisors with requests related to tickets.
• Conduct quality checks on Advisor bookings.

Skills

Strong communication & customer service skills

Proficiency in Sabre, Galileo, and Amadeus

Knowledge of British and European rail systems

Team player

Ability to work under high pressure

Tools

Salesforce

Microsoft Teams

Excel

Atriis

Concur

Job description

Global Travel Collection, located in Greater London, seeks a dedicated advisor to manage travel requests and support advisors in complex ticketing. Candidates should possess at least 5 years in travel management, with a strong command of booking systems including Sabre and Amadeus.

The role involves a flexible full-time schedule, with varied hours. Ideal candidates are exceptional communicators with a deep understanding of travel processes across leisure and business sectors, eager to provide high-quality support in a fast-paced environment.