Travel Support Assistance

Destinytravel; West of England; À distance; GBP 21 000 - 32 000; Plein temps

Avantages offerts par ce poste

Fully remote

Training provided

Flexible schedule

Travel perks

Mentorship program

Professional development opportunities

Résumé du poste

Destiny&Co is seeking an Online Travel Support Assistant to guide clients from planning to return home. You will respond via email, phone, and online chat, help with bookings, changes, and inquiries, and provide accurate destination information.

No prior experience is required; full training is provided. This fully remote role offers a flexible schedule, travel perks, and professional development within a supportive mentorship program.

Qualifications

• No prior experience required; training provided.
• Strong communication skills.
• Basic computer and internet skills.

Responsabilités

• Assist clients through email, phone, and online channels.
• Support with reservations, changes, cancellations, and inquiries.
• Provide accurate destination and travel requirement information.
• Confirm trip details and follow up before and after travel.
• Address client concerns with patience and professionalism.

Connaissances

Communication skills

Computer basics

Internet basics

Description du poste

As an Online Travel Support Assistance, you will assist clients throughout their travel journey, from initial planning to their safe return home. Your role is to provide friendly, reliable, and professional support by helping with bookings, answering questions, managing updates, and guiding clients every step of the way. No prior experience is required - we provide full training to help you succeed.

At Destiny&Co, we believe in developing new talent and empowering motivated individuals to grow while delivering exceptional service to our clients.

Key Responsibilities

• Assist clients through email, phone, and online communication channels.
• Support with reservations, changes, cancellations, and inquiries.
• Provide accurate destination and travel requirement information.
• Confirm trip details and follow up before and after travel.
• Address client concerns with patience and professionalism.

Benefits

• Fully remote - work from home from anywhere.
• No experience required - complete training provided.
• Flexible schedule to fit your lifestyle.
• Travel perks and professional development opportunities.
• Supportive team and mentorship program.

What We're Looking For

• No prior experience needed - beginners welcome.
• Positive attitude and willingness to learn.
• Strong communication skills.
• Basic computer and internet skills.
• Interest in helping people and learning about travel.