Travel Support Assistance

Destinytravel; Glasgow; Remote; GBP 21,000 - 30,000; Full time

Benefits offered by this job

Travel perks

Mentorship program

Fully remote - work from home

Flexible schedule

Training provided

Job summary

Destiny&Co is seeking an Online Travel Support Assistant to guide clients from planning to safe return home. Work remotely from anywhere with full training provided, and no prior experience is required.

You will handle bookings, changes, cancellations, and inquiries via email, phone, and online chat, providing accurate destination information and friendly assistance. Join a supportive team offering mentorship, travel perks, and a flexible schedule to fit your lifestyle.

Qualifications

• No prior experience required.
• Positive attitude and willingness to learn.
• Strong communication skills.
• Basic computer and internet skills.
• Interest in helping people and travel.

Responsibilities

• Assist clients through email, phone, and online communication channels.
• Support with reservations, changes, cancellations, and inquiries.
• Provide accurate destination and travel requirement information.
• Confirm trip details and follow up before and after travel.
• Address client concerns with patience and professionalism.

Skills

Strong communication

Positive attitude

Willingness to learn

Basic computer skills

Internet skills

Job description

As an Online Travel Support Assistance, you will assist clients throughout their travel journey, from initial planning to their safe return home. Your role is to provide friendly, reliable, and professional support by helping with bookings, answering questions, managing updates, and guiding clients every step of the way. No prior experience is required - we provide full training to help you succeed.

At Destiny&Co, we believe in developing new talent and empowering motivated individuals to grow while delivering exceptional service to our clients.

Key Responsibilities

• Assist clients through email, phone, and online communication channels.
• Support with reservations, changes, cancellations, and inquiries.
• Provide accurate destination and travel requirement information.
• Confirm trip details and follow up before and after travel.
• Address client concerns with patience and professionalism.

Benefits

• Fully remote - work from home from anywhere.
• No experience required - complete training provided.
• Flexible schedule to fit your lifestyle.
• Travel perks and professional development opportunities.
• Supportive team and mentorship program.

What We're Looking For

• No prior experience needed - beginners welcome.
• Positive attitude and willingness to learn.
• Strong communication skills.
• Basic computer and internet skills.
• Interest in helping people and learning about travel.